Credit Controller
3 weeks ago
Your new company is a highly respected freight forwarder with a strong presence in the end-to-end supply chain management service. They are recognised for their expertise, experience, reliability, and exacting standards, working with worldwide partners to develop tailored supply chain solutions from procurement to delivery by air, ocean, and road.
Your Role:The main objective of this role is to provide a first-class credit control service to the business. You will have a wide customer base, often geographically dispersed, with multiple touchpoints for some customers. The role will be responsible for circa 300 live accounts with a value of approximately £2.5m.
Key Responsibilities:- Credit control processes include debt chasing, cash allocation, and cashiering.
- Prioritise accounts to be chased.
- Standard debt chasing includes chasing by telephone, email, or letter.
- Complex debt chasing, e.g., high-volume accounts for overseas customers with disputed debt and language barriers or high-volume accounts for multinationals with geographically dispersed contacts or small-volume accounts with missing contact details.
- Deal promptly with customers' written and verbal queries.
- Ensure credit limits are set on all accounts and updated on a regular basis.
- Report overdue debt with reasons and actions.
- Ensure new accounts are approved correctly and appropriate documents, such as Standard Terms & Conditions, are issued promptly.
- Manage notification of companies in administration or with cash flow difficulties as appropriate.
To succeed in this role, you will need:
- Minimum three years' experience of credit control and cash posting.
- Effective liaison across the business at all management levels.
- Ability to work in a focused manner towards individual targets and deadlines.
- Effective communication skills - verbal, written, and good telephone manners are essential.
- IT Literate - fully competent with MS Word and Excel (e.g., vlookup/pivot table function and some basic formulas).
- Works well within a team and individually.
This is a great opportunity for an established credit controller living in the local area of South West London looking for a new opportunity. The role is paying up to £32K per annum and is office-based with excellent benefits. Immediate starters are preferred, but we are happy to wait for the right candidate for the job.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy, and Disclaimers which can be found at hays.co.uk
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