Credit Controller

3 weeks ago


Feltham, Greater London, United Kingdom Reed Full time
Job Title: Credit Controller

We are seeking a dedicated Credit Controller to join our team at Reed. This role involves managing credit control processes, including debt chasing, cash allocation, and cashiering.

Key Responsibilities:
  • Prioritise accounts for debt chasing using various methods such as telephone, email, or letter.
  • Handle complex debt situations, including high-volume accounts with overseas customers or multinational companies with geographical challenges.
  • Respond promptly to both written and verbal customer queries.
  • Regularly update and manage credit limits on all accounts.
  • Oversee the approval of new accounts and ensure prompt issuance of necessary documents like Standard Terms & Conditions.
  • Manage notifications related to companies in administration or experiencing cash flow difficulties.
  • Handle the legal aspects of credit control, including issuing "Letters before proceedings" through an external debt collection agency.
  • Review bad and doubtful debts monthly and manage cash allocations effectively.
  • Liaise with Purchase Ledger Clerks on Contra agents and assist in various reporting requirements.
  • Maintain accurate and up-to-date records, both in the system and manually.
  • Undertake Accounts Receivable Projects as assigned and manage account amendments and closures.
Requirements:
  • Proven experience in credit control or a similar financial role.
  • Strong ability to manage multiple accounts and prioritise tasks effectively.
  • Excellent communication skills for dealing with diverse clientele.
  • Proficiency in financial software and MS Office, particularly Excel.
  • Ability to work independently and as part of a team.
  • Detail-oriented with strong organisational skills.

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