Customer Service Representative
5 days ago
Customer Service Representative
About the Role:We are seeking a highly skilled and experienced Customer Service Representative to join our team as a Telehealthcare Support Clerk. In this role, you will provide administrative support and respond to emergency situations in Tameside. This is an exciting opportunity to develop your skills and make a real difference in the community.
Key Responsibilities:- Administrative Support: Provide courteous responses to enquiries, take messages, and make telephone calls.
- Reception Services: Offer reception services, provide advice and support as necessary.
- Data Management: Ensure accurate data and maintain effective admin systems.
- Stock Database Management: Handle Community Response and Telehealth stock databases.
This is a 36-hour week position, Monday to Friday, with induction and training provided to develop skills and techniques for responding to vulnerable service users.
The Community Response Service provides a 24-hour emergency response service to vulnerable people in Tameside, responding to emergency situations and liaising with other agencies.
Salary: £25,000 - £30,000 per annum, depending on experience.
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