Sales and Customer Service Representative

1 week ago

Leeds, Leeds, United Kingdom Universal Business Team Full time

We are seeking a highly skilled Sales Administrator to join our dynamic team at Universal Business Team. As a Sales Administrator, you will be responsible for delivering world-class customer care, processing orders, and responding to customer inquiries.

About the Role:

This is a fantastic opportunity for someone who enjoys problem-solving, building relationships, and ensuring that customers have a seamless experience. You will be working in a fast-paced environment where no two days are the same, and you're always focused on delivering fast and accurate results.

Key Responsibilities:

  • Process customer orders using Sage, ensuring accuracy and timeliness.
  • Proactively chase deliveries and liaise with customers on estimated delivery times.
  • Identify opportunities for upselling and cross-selling to increase order value.
  • Innovate and improve systems to consistently achieve 100% customer satisfaction and WOW experiences.
  • Coordinate demo fleet, special orders, and service issues, ensuring timely follow-up.
  • Manage returns, credits, replacements, and customer complaints with efficiency and care.

Requirements:

  • Strong customer service skills with experience in order processing and problem-solving.
  • Familiarity with Sage or similar internal systems is a plus.
  • Ability to upsell and cross-sell, enhancing customer value.
  • Quick response time and ability to thrive in a fast-paced environment.
  • A team player with a commitment to punctuality, reliability, and protecting brand integrity.

Benefits:

  • Salary: 28,000 - £30,000
  • Training Opportunities: Both internal and external courses to enhance your skills.
  • Perks: Free breakfast (Mon-Fri), birthday holiday, and a family-owned company culture that cares about you and the customers.
  • Supportive Team Culture: Work alongside a team that values loyalty, punctuality, and collaboration, and where your contributions are recognised.
  • Career Growth: Grow in a business that provides both internal and external training to help you develop and progress.

  • Customer Service Representative

    2 weeks ago

    Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Page Personnel Sales. As a Customer Service Representative, you will be working in a Contact Centre Environment handling a variety of queries from clients.Key ResponsibilitiesProvide guidance and support to clients via phone and emailEnsure each call is dealt with...

  • Sales Representative

    2 weeks ago

    Leeds, Leeds, United Kingdom Aaron Wallis Sales Recruitment Full time

    Unlock Your Sales Potential with Aaron WallisWe are seeking a talented and ambitious Sales Representative to join our team at Aaron Wallis Sales Recruitment. Based in Leeds City Centre, this exciting role offers the opportunity to work with a world-leading clothing manufacturing brand as part of the Amazon team.About the RoleThis exceptional junior role...

  • Sales Representative

    2 weeks ago

    Leeds, Leeds, United Kingdom Aaron Wallis Sales Recruitment Full time

    Unlock Your Sales Potential with Aaron WallisWe are seeking a talented and ambitious Sales Representative to join our team at Aaron Wallis Sales Recruitment. Based in Leeds City Centre, this exciting role offers the opportunity to work with a world-leading clothing manufacturing brand as part of the Amazon team.About the RoleThis exceptional junior role...

  • Sales Development Representative

    2 weeks ago

    Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    Unlock your sales potential with Page Personnel Sales as a Sales Development Representative!About the RoleWe are seeking a highly motivated and results-driven Sales Development Representative to join our team in Leeds. As a Sales Development Representative, you will be responsible for engaging with potential clients to promote our products and services,...

  • Customer Service

    4 days ago

    Leeds, Leeds, United Kingdom CCA Recruitment Group Full time

    Job Title: Remote Inbound Customer Service & Sales RepresentativeEmployment Type: Full-TimeJob Summary:At CCA Recruitment Group, we're seeking a skilled Inbound Customer Service & Sales Representative to join our team. As the first point of contact for customers, you will play a crucial role in enhancing their experience while achieving sales targets.Key...

  • Sales Customer Service Representative

    7 days ago

    Leeds, Leeds, United Kingdom JCT600 Full time

    Sales Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused Sales Customer Service Representative to join our team at JCT600. As a Sales Customer Service Representative, you will be responsible for delivering an exceptional customer experience, building strong relationships with customers, and converting...

  • Sales Customer Service Representative

    2 weeks ago

    Leeds, Leeds, United Kingdom JCT600 Full time

    Sales Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused Sales Customer Service Representative to join our team at JCT600. As a Sales Customer Service Representative, you will be responsible for delivering an exceptional customer experience, building strong relationships with customers, and converting...

  • Customer Service

    2 weeks ago

    Leeds, Leeds, United Kingdom CCA Recruitment Group Full time

    Job Title: Remote Inbound Customer Service & Sales RepresentativeJob Summary: As an Inbound Customer Service & Sales Representative, you will be the first point of contact for customers. Your role will involve responding to customer inquiries, resolving issues, and promoting products or services based on customer needs. You will handle all inbound calls,...

  • Customer Service and Sales Representative

    2 weeks ago

    Leeds, Leeds, United Kingdom CCA Recruitment Group Full time

    Job Title: Customer Service and Sales RepresentativeJob Summary:As a Customer Service and Sales Representative, you will be the first point of contact for customers. Your role will involve responding to customer inquiries, resolving issues, and promoting products or services based on customer needs.You will handle all inbound calls, emails, or chats with a...

  • Sales and Customer Service Representative

    4 days ago

    Leeds, Leeds, United Kingdom A-List Marketing Full time

    As a Sales and Customer Service Representative at A-List Marketing, you will be delivering exceptional customer experiences by greeting and assisting customers in a friendly and professional manner. You will leverage your sports background to anticipate customer needs and exceed their expectations.Key Responsibilities:Customer Service and Support: Provide...

  • Sales Representative

    3 weeks ago

    Leeds, Leeds, United Kingdom Aaron Wallis Sales Recruitment Full time

    Unlock Your Sales Potential with Aaron WallisAre you a driven and ambitious individual looking to kick-start your sales career? Do you have a passion for building relationships and driving business growth? We're seeking a talented Sales Representative to join our dynamic team at Aaron Wallis Sales Recruitment in Leeds City Centre.About the RoleThis exciting...

  • Sales Representative

    3 weeks ago

    Leeds, Leeds, United Kingdom Aaron Wallis Sales Recruitment Full time

    Unlock Your Sales Potential with Aaron WallisAre you a driven and ambitious individual looking to kick-start your sales career? Do you have a passion for building relationships and driving business growth? We're seeking a talented Sales Representative to join our dynamic team at Aaron Wallis Sales Recruitment in Leeds City Centre.About the RoleThis exciting...

  • Customer Service Representative

    1 month ago

    Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    About Our ClientPage Personnel Sales have partnered with a reputable business within the Financial Services Sector to find a talented Customer Service Executive to join their team in Leeds.This is an exciting opportunity for an experienced customer service professional to work in a regulated environment, handling calls from existing clients and ensuring...

  • Customer Service Representative

    1 month ago

    Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    About Our ClientPage Personnel Sales have partnered with a reputable business within the Financial Services Sector to find a talented Customer Service Executive to join their team in Leeds.This is an exciting opportunity for an experienced customer service professional to work in a regulated environment, handling calls from existing clients and ensuring...

  • Customer Service Representative

    1 month ago

    Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    About Our ClientPage Personnel Sales have partnered with a reputable business within the automotive sector to recruit a Permanent Contact Centre Advisor in Leeds.This is an excellent opportunity for someone with experience in customer services or the automotive industry to join a business with exciting plans and a significant growth period.Job DescriptionAs...

  • Customer Service Representative

    1 month ago

    Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    About Our ClientPage Personnel Sales have partnered with a reputable business within the automotive sector to recruit a Permanent Contact Centre Advisor in Leeds.This is an exciting opportunity for someone with experience in customer services or the automotive industry to join a business that is going through a significant growth period.Job DescriptionAs a...

  • Customer Service Representative

    1 month ago

    Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    About Our ClientPage Personnel Sales have partnered with a reputable business within the automotive sector to recruit a Permanent Contact Centre Advisor in Leeds.This is an exciting opportunity for someone with experience in customer services or the automotive industry to join a business that is going through a significant growth period.Job DescriptionAs a...

  • Customer Service Representative

    1 month ago

    Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    About Our ClientPage Personnel Sales have partnered with a reputable business within the automotive sector to recruit a Permanent Contact Centre Advisor in Leeds.This is an excellent opportunity for someone with experience in customer services or the automotive industry to join a business with exciting plans and a significant growth period.Job DescriptionAs...

  • Customer Service Representative

    1 month ago

    Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    About Our ClientPage Personnel Sales have registered a new exciting Permanent Customer Service Executive Position in Leeds to work for a reputable business within the Financial Services Sector.This is an excellent opportunity for an experienced customer service professional to join a business that is growing significantly and has lots of exciting plans for...

  • Customer Service Representative

    2 months ago

    Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    About Our CompanyPage Personnel Sales have partnered with a reputable business within the Financial Services Sector to find a talented Customer Service Executive to join their team!This is an excellent opportunity for an experienced customer service professional to join a business that is growing significantly and has lots of exciting plans for the future,...