Senior Maintenance Contract Manager

3 weeks ago


Crawley, West Sussex, United Kingdom Wates Full time

We are seeking a skilled Senior Maintenance Contract Manager to lead our Responsive Maintenance division at Wates. The ideal candidate will be based out of our Crawley office and work on one of our social housing contracts, focusing on achieving target profit, increasing contract turnover, and ensuring Health and Safety compliance.

Key Responsibilities:

  • Lead a team of Supervisors, Administrators, Planners, and Operatives in delivering high-quality maintenance services.
  • Monitor and oversee customer satisfaction across the contract, ensuring prompt resolution of issues.
  • Collaborate with the Commercial team to rectify invoicing issues affecting contract profit and loss margins.
  • Ensure Health and Safety compliance in adherence with our Wates Operating Framework.

Requirements:

  • Proven experience in managing large Maintenance contracts, with a strong track record in Health and Safety Management.
  • Excellent commercial acumen, with the ability to manage a diverse direct labour organisation and Supply Chain.
  • Able to influence at all levels, with strong communication and organisational skills.

The successful candidate will hold a full UK driving licence and have a strong passion for delivering exceptional customer service.



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