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Cleaning Operations Manager

2 months ago

East Grinstead, West Sussex, United Kingdom OCS Full time

Job Reference: CL/JB/25-09/1305/4

Job Title: Cleaning Manager

Location: Site Based

Business Overview

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.

Role Overview

We're recruiting for a Cleaning Manager to join our passionate and driven Cleaning team based at our client's site in Dagenham.

You'll oversee all cleaning and associated duties carried out by all those that you are responsible for supervising.

Key Responsibilities:

  • Allocate tasks and responsibilities to the cleaning team to meet store requirements.
  • Maintain high standards by monitoring the work completed and making any changes for improvement.
  • Recruit and coach the cleaning team to achieve the best results by having open and continuous conversations together for the development.
  • Communicate daily with store representatives to resolve issues and build positive working relationships.
  • Maintain budgets for use of all equipment, stock and on rota planning.
  • Check equipment is clean and safe to use.
  • Lead colleague inductions covering health and safety training and role expectations.
  • Ensure all employee training is recorded in line with company policies.
  • Handle grievance, disciplinary or welfare matters as required with the support of the area management team and HR.
  • Accurately report sickness and ensure absence levels are managed correctly.
  • Other duties reasonably expected to deliver an effective and efficient service to our customer.

Role Requirements

  • Applicants must have the right to work in the UK.
  • Previous experience as a Cleaning Manager or Supervisor is desirable or ability to lead the team.
  • Experience in staffing, rotas, training, and basic HR compliance is desirable.
  • Excellent customer service skills.
  • Ability to work to deadlines and prioritise as well as being flexible with working hours and days.
  • Excellent attention to detail is required.

Benefits

  • Holiday Allowance.
  • Company Pension.
  • Earn up to £500 for Employee Referrals.
  • Wide range of retail discounts, and corporate perks.
  • Join our Cycle to Work scheme.
  • Fully funded qualifications via our Apprenticeship levy.
  • Win monthly Superstar Awards.

How to Apply

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)

https://b/form/f3343c912a8643b69cfdc89dc2bbba8f