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Warehouse Operations Manager

1 month ago

East Grinstead, West Sussex, United Kingdom International Logistics Group Full time

About us

We're a leading logistics company, specialising in high-quality order fulfilment and delivery services. Our customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. We're a people business - we invest in training and development, recognising and rewarding our people's achievements and creating opportunities for them to progress within our business. Our customers choose us because our attention to detail across services like picking, embroidery and engraving adds something special to their brand.

Key responsibilities:

1. Managing the goods in function, coordinating tasks and activities to ensure effectively meeting operational demands
2. Responsibility for the overall productivity within the designated team
3. Ensuring activities are cost effective
4. Managing levels of manpower and other resources
5. Actively supporting operational change whilst effectively minimising disruption to production and service
6. Managing and co-ordinating operational activities to ensure the required level of service is provided to the customer
7. Maintaining and improving performance levels to maximise efficiency of operation in line with site KPI's
8. Attend briefings and ensure effective communications within the Operational Team
9. Responsible for the communication of issues/information to line manager e.g. transport, delivery schedules, warehouse accuracy or general warehouse queries
10. Being proactive in the development of team members and meet with them on a regular basis
11. Advising, leading and motivating team members and allow them to implement corrective measures Maintain and promote good industrial and employment relations on site and ensure potential problems are dealt with at an early stage

What we are looking for:

1. Previous experience of successfully operating in a supervisory role in a Warehouse operation (desirable)
2. Previous experience of goods in with demonstrable attention to detail and accuracy
3. Sufficient experience and knowledge of warehouse operation to effectively manage designated area to provide excellent level of service to the customer
4. Ability to support the Warehouse Manager in the performance management, development, mentoring and coaching of members of designated team
5. Ability to co-ordinate and delegate within a team whilst remaining operationally hands on, with the capability to co-ordinate daily activities
6. Methodical and able to demonstrate the ability to prioritise workload and tasks
7. Possess an understanding of warehouse management systems and MS office packages (Excel, Word, Outlook)
8. Understanding of, and ability to apply, warehouse, health, safety and security laws & regulations
9. Ability to react within a complex and growing operational environment
10. Forward thinking with the ability to 'think on your feet'

Please be aware we will be considering applications as we receive them and arranging interviews accordingly.