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Quality Assurance Officer
2 months ago
We are seeking a highly skilled Quality Assurance Officer to join our quality and compliance department. As a key member of our team, you will provide administrative support to ensure the delivery of robust processes throughout the Cornerstone Healthcare group.
Key Responsibilities:
- Support the Quality and Compliance Manager in ensuring the audit programme is followed.
- Ensure action plans are in place and delivered in a timely manner.
- Carry out audits in line with the company audit schedule and as directed by the Quality and Compliance Manager.
- Build links with all departments across sites.
- Liaise with Heads of Departments in the delivery of quality improvement initiatives and auditing.
- Collect, analyse and report on data for service delivery.
- Undertake surveys, and research programmes as directed.
- Support teams and systems to improve and monitor the quality of service delivery.
Requirements:
- UK driving license and access to a vehicle.
- Previous experience working in the care sector.
- Experience in collecting data and presenting it as part of an audit.
- Knowledge of Data Protection / Confidentiality.
- Knowledge of Auditing & Analysis / Presentation.
- Good communication skills both verbal and written.
- To be flexible and adaptable at work in order to meet competing priorities.
- The ability to work as a team.
- Good organisational skills.
Benefits:
- Benefits Package worth up to £5,000.
- Enhanced rate for overtime.
- Pension scheme.
- Enhanced DBS fully covered by us and automatically added to the update service.
- Specialist training, beyond the mandatory training requirements.
- Paid for e-learning training.
- Reward and recognition through vouchers and cash incentives for Christmas and long service.
- Refer a friend scheme – up to £1,000 (depending on role).
- Paid for company events.
- Healthcare cash plan worth up to £700* including dentistry, optical plus access to a 24/7 employee assistance programme offering psychological support to staff to avoid stress and burn out.
- Access to Blue Light card - over 13,000 discounts.
- Management Incentive Scheme.
About Us:
Cornerstone Healthcare Group provides specialist care for vulnerable people who present with challenging behaviours associated with complex neurodegenerative and mental health needs.
Residents who live in our homes primarily have a neurological degenerative condition such as Dementia with an underlying mental health condition which makes them unsuitable to live in dementia care homes or residential care homes for the elderly.
We currently have 4 homes based in various locations and are in the process of building a new service in Bristol.
