Post Covid Care Navigator Manager

3 weeks ago


Nottingham, Nottingham, United Kingdom Nottingham CityCare Partnership CIC Full time

Job Details

This role is part of the Integrated Care System (ICS) in Nottingham City, seeking a Post Covid Care Navigator to establish integrated health and social care across the city.

Main Responsibilities

  • As a point of contact, provide seamless care to patients and clinicians within the Post Covid service.
  • Organize Post Covid MDTs and link relevant professionals to wider MDT meetings.
  • Coordinate administrative and data management support to improve joint working practices and patient care.
  • Collaborate with Nottingham Health & Care Point.

Key Tasks

  • Receive referrals, coordinate responses based on clinical need, and ensure patients are seen by the right team/service.
  • Use triage protocols to make judgments on referrals, involving experienced colleagues as necessary.
  • Liaise with statutory and voluntary services to arrange necessary support.
  • Arrange, attend, and minute MDT meetings, compiling agendas and undertaking administrative work.

Data Management

  • Maintain accurate records of referrals for data provision.
  • Contribute to integrating health and social care by recording systems for agencies and providing information to the neighbourhood team.
  • Record, report, and produce evaluation reports, breaking down and coordinating data for analysis.

General

  • Provide patient-focused support, ensuring a welcoming and helpful reception.
  • Work within legal frameworks, understanding Data Protection Act and managing confidential information.
  • Plan work using initiative, working as a valuable team member.

Requirements

  • Prioritize, organize, and delegate workload to meet deadlines.
  • Excellent communication and listening skills.
  • Plan and organize own and teams workload.


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