Current jobs related to Gaming Operations Manager - Birmingham, Birmingham - The Rank Group

  • Gaming Operations Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casino, Birmingham Hill Street is seeking a skilled Gaming Supervisor to join our team. As a key member of our gaming operations, you will be responsible for ensuring the smooth running of our gaming activities, including the Pit and other gaming areas.Key ResponsibilitiesManage the gaming team to provide exceptional customer service...

  • Gaming Operations Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Grosvenor Casinos Full time

    Grosvenor Casinos is committed to providing an exceptional gaming experience for our customers. As a Gaming Operations Manager, you will play a key role in achieving this goal.About the RoleThis is an exciting opportunity to join our team and take on a challenging role that requires strong leadership and organisational skills. You will be responsible for...

  • Gaming Operations Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom The Rank Group Full time

    About the RoleThe Gaming Supervisor will be responsible for overseeing the day-to-day operations of the gaming floor, ensuring that all games are run securely and efficiently. This will involve managing a team of gaming employees, providing excellent customer service, and maintaining a safe and secure environment for customers and staff.Key...

  • Experienced Gaming Operations Manager Wanted

    1 week ago

    Birmingham, Birmingham, United Kingdom Grosvenor Casinos Full time

    Gaming Operations Management OpportunityAbout UsWe are Grosvenor Casinos, the leading casino operator in the UK. Our venues offer a premium gaming and leisure experience, committed to safer gambling practices. We strive to deliver exceptional entertainment for our customers while fostering a rewarding work environment for our team members.Estimated Salary:...

  • Casino Games Operator

    3 weeks ago

    Birmingham, Birmingham, United Kingdom The Rank Group Full time

    About The RoleWe are looking for a talented individual to join our team as a Trainee Casino Croupier at Grosvenor Casinos.As a Trainee Casino Croupier, you will participate in our exclusive Grosvenor Gaming Academy, where you will master dealing popular games such as Roulette and Blackjack, equipping you with the essential skills and confidence for...

  • Director of Gaming Development

    3 days ago

    Birmingham, Birmingham, United Kingdom Rank Group Full time

    Estimated Salary: £60,000 - £80,000 per annumJob Description:Key ResponsibilitiesManage day-to-day slots operations, including supplier relationships, to meet SLAs and commercial targetsConduct regular Business Review Meetings and ensure follow-up actions are delivered with expected resultsMaintain brand standards, compliance requirements, and responsible...

  • Game Product Manager

    1 month ago

    Birmingham, Birmingham, United Kingdom 2K Full time

    Product Manager - Live Service ExpertThis role is part of the F1 Live Operations Leadership team, responsible for shaping the success of our game through data analysis and cross-team collaboration. The Product Manager will ensure that we deliver a compelling experience for our players throughout the live service period.Collaborate with the live operations...

  • Electronic Gaming Floor Ambassador

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Resorts World Birmingham Full time

    As an Electronic Gaming Floor Ambassador at Resorts World Birmingham, you will be responsible for delivering exceptional customer experiences in our vibrant Electronic Gaming area. We are seeking a fully flexible individual who can work a variety of shifts, ensuring that our Electronic Gaming area is always welcoming and entertaining for our customers.Key to...

  • Game Development Director

    1 month ago

    Birmingham, Birmingham, United Kingdom FLIX INTERACTIVE Full time

    Game Development DirectorFlix Interactive is seeking an experienced Game Development Director to lead our team in creating engaging and immersive gaming experiences. As a key member of our leadership team, you will be responsible for overseeing all aspects of game production, including planning, scheduling, budgeting, and resource allocation.Key...

  • Game Development Director

    18 hours ago

    Birmingham, Birmingham, United Kingdom FLIX INTERACTIVE Full time

    About the Role:We are seeking an experienced Game Development Director to lead our development team in creating engaging and high-quality games.Job Responsibilities:Provide clear direction and maintain a cohesive vision for the project.Oversee all aspects of game production, including planning, scheduling, budgeting, and resource allocation.Ensure that the...

  • Game Design Specialist

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Electronic Arts Full time

    About the Role:We are seeking a talented Game Design Specialist to join our team at Electronic Arts. As a Game Design Specialist, you will work closely with our Senior Games Designer to shape the long-term creative vision for the F1 series in live service.Key Responsibilities:Collaborate with the Senior Games Designer to develop the creative vision for the...

  • Lead Game Designer

    2 days ago

    Birmingham, Birmingham, United Kingdom FLIX INTERACTIVE Full time

    At Flix Interactive, we're seeking a skilled Lead Game Designer to spearhead our design team in crafting immersive and memorable gameplay experiences.The ideal candidate will possess a minimum of 8 years of experience in game design, with a proven track record in senior or lead design roles within the gaming industry. Strong leadership and team management...

  • Game Development Lead

    3 days ago

    Birmingham, Birmingham, United Kingdom FLIX INTERACTIVE Full time

    About Flix InteractiveAs a leading game development studio, Flix Interactive is dedicated to creating immersive and engaging gaming experiences.Job Title: Game Development LeadWe are seeking an experienced Game Development Lead to join our team in the West Midlands area. The successful candidate will be responsible for overseeing the design, development, and...

  • Gaming Floor Team Member

    2 weeks ago

    Birmingham, Birmingham, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casinos is seeking an experienced dealer to join our team in Birmingham Broad Street. As a skilled dealer, you will deliver outstanding customer service through live gaming experiences.Key ResponsibilitiesAcknowledge, welcome and assist customers in gamingUnderstand the games, payouts and who are our high value membersConnect with...

  • Visionary Game Design Director

    1 month ago

    Birmingham, Birmingham, United Kingdom FLIX INTERACTIVE Full time

    Job Title: Visionary Game Design DirectorJob Summary:Flix Interactive is seeking a visionary game design director to lead our design team in crafting engaging, immersive, and memorable gameplay experiences. As the head of design, you will work closely with our co-development partners and internal teams to ensure that our projects align with the creative...

  • Casino Games Professional

    14 hours ago

    Birmingham, Birmingham, United Kingdom Rank Group Full time

    About the Position:As a Casino Croupier at Grosvenor Casinos, you will play a crucial role in creating a welcoming atmosphere for our customers. We are seeking an individual with excellent communication skills, able to provide exceptional service and support in a fast-paced environment.Key Responsibilities:• Greet and engage with customers, ensuring a...

  • High-Roller Table Game Dealer

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Grosvenor Casinos Full time

    Casino Table Games ExpertAbout the RoleGrosvenor Casinos is a dynamic and exciting workplace where we are on a journey to become the UK's most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.We are on an exciting journey of...

  • Senior Slots Operations Manager

    2 days ago

    Birmingham, Birmingham, United Kingdom Rank Group Full time

    Company OverviewGrosvenor is the leading Casino operator in the UK, offering an exceptional gaming experience in a committed environment to safer gambling.The company operates exciting and rewarding venues with roles across all aspects of gaming and customer service, providing opportunities for skill development and new learning experiences. If you want to...

  • Experienced Casino Dealer

    4 weeks ago

    Birmingham, Birmingham, United Kingdom The Rank Group Full time

    About the RoleWe are seeking an experienced dealer to join our team at Grosvenor Casino, Birmingham Broad Street. As a skilled dealer, you will be responsible for delivering outstanding customer service through live gaming experiences.Key ResponsibilitiesAcknowledge, welcome and assist customers in gamingUnderstand the games, payouts and who are our high...

  • Experienced Casino Dealer

    1 month ago

    Birmingham, Birmingham, United Kingdom The Rank Group Full time

    About the RoleWe are seeking an experienced dealer to join our team at Grosvenor Casinos. As a skilled dealer, you will be responsible for delivering outstanding customer service through live gaming experiences.Key ResponsibilitiesAcknowledge, welcome and assist customers in gamingUnderstand the games, payouts and who are our high value membersConnect with...

Gaming Operations Manager

4 weeks ago

Birmingham, Birmingham, United Kingdom The Rank Group Full time

About the Role

The Gaming Supervisor will be responsible for overseeing the day-to-day operations of the gaming floor, ensuring that all games are run securely and efficiently. This will involve managing a team of gaming employees, providing excellent customer service, and maintaining a safe and secure environment for customers and staff.

Key Responsibilities

  • Manage the gaming floor, ensuring that all games are run securely and efficiently.
  • Lead and manage a team of gaming employees, providing coaching and feedback to ensure excellent customer service.
  • Maintain a safe and secure environment for customers and staff, adhering to all relevant policies and procedures.
  • Monitor and report any irregularities in gaming equipment or procedures.
  • Collaborate with other departments to ensure seamless operations and excellent customer experience.

Requirements

  • Experience in dealing and inspecting table games in a casino environment.
  • Excellent customer service skills and the ability to deal with a range of demands and pressures.
  • Commitment to creating and running a team of gaming employees who feel respected and appreciated for their contribution.
  • A consistent and objective approach to pit management.
  • Ability to work collaboratively and find flexible solutions.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.