Technical Operations Lead
3 days ago
We are looking for a highly skilled AV Infrastructure Engineer to join our team at In Technology Group. This exciting opportunity offers a competitive salary of £30,000 - £45,000 and a chance to work in a challenging and rewarding environment.
About the CompanyIn Technology Group is a leading provider of IT services and solutions. We value continuous improvement and the impact of a strong IT infrastructure.
Job OverviewYou will be responsible for maintaining and supporting our IT systems infrastructure, including network, server, and storage components. You will also function as the level 3 escalation point for technical issues, providing expert troubleshooting and resolution.
Key Responsibilities- Maintain and support IT systems infrastructure, ensuring optimal performance and efficiency.
- Function as the level 3 escalation point for technical issues, providing expert troubleshooting and resolution.
- Monitor service metrics and adjust processes to achieve maximum performance and uptime.
- Support IT operations with technical assessments and design of infrastructure solutions, collaborating with corporate IT and vendors as needed.
- Lead and contribute to infrastructure projects, ensuring timely delivery and effective implementation.
- Significant experience in an IT infrastructure role, with expertise in network technologies, Windows Server, Azure, Active Directory, and VMWare.
- Certifications such as MCSA, MCSE, VCP, or CCNA are highly desirable.
- Strong proficiency in Office 365, SQL, and Veeam backup solutions.
- Familiarity with networking technologies (e.g., Cisco switches) and ability to communicate effectively with technical stakeholders.
- Excellent project management capabilities and strong communication skills.
- 10% employer pension contribution.
- Private healthcare and comprehensive sick pay.
- Life insurance and cycle-to-work scheme.
- Free on-site parking.
- Extensive training and development opportunities.
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