Process Optimization Manager

1 month ago


London, Greater London, United Kingdom HomeServe Full time

We are seeking a Process Optimization Manager to join our team at HomeServe. In this role, you will lead the development and implementation of automation strategies that drive efficiency and optimize workflows across the organization.

The estimated salary for this position is around £65,000-£75,000 per annum, depending on experience, plus a company car allowance of £5,500, a 10% bonus, and a 6% matched pension. The role can be based at any of our HomeServe offices in Walsall, Nottingham, or Preston with regular travel as required.

About the Role:

  • Developing and implementing automation strategies to improve customer and business outcomes.
  • Leading the end-to-end automation process, from design and deployment to maintenance and troubleshooting.
  • Staying current with RPA and AI advancements to drive innovation.

Requirements:

  • Proven experience with RPA platforms (e.g., Power Automate, UiPath, Blue Prism).
  • Strong understanding of business processes and automated workflow design.
  • Proficient in project and change management.
  • Data analysis skills to support building automation business cases.

About HomeServe:

At HomeServe, we strive to create a workplace culture that values inclusivity, collaboration, and continuous learning. Our goal is to deliver exceptional customer experiences and drive business growth through digital innovation.



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