Operational Leadership Role

1 week ago


Cardiff, Cardiff, United Kingdom Williams Lea Limited Full time
Job Description
We are looking for a seasoned Operational Account Manager to oversee contracted operations, meet client needs while addressing employee needs, and manage direct and indirect reports through employee lifecycle stages.

The successful candidate will assure compliance with company policies, SLAs, and quality expectations, maintain open communication channels with employees, and hold regular meetings. They will also manage staffing and workflow volumes using a workflow management system.

The estimated annual salary for this position is £50,000 - £65,000, based on location and industry standards.

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