Technical Support Specialist

2 days ago


Wolverhampton, Wolverhampton, United Kingdom beBee Professionals Full time £20,000 - £30,000
Job Summary: Technical Support Specialist

We are seeking a skilled Technical Support Specialist to join our team at beBee Professionals in Wolverhampton, United Kingdom. The successful candidate will be responsible for providing exceptional technical support to customers, resolving issues efficiently, and maintaining a positive customer experience.

Key Responsibilities:
* Handle incoming calls, emails, and chat inquiries from customers regarding product and service-related issues.* Provide accurate information about products and services, ensuring customer satisfaction.* Resolve customer issues promptly and escalate when necessary, maintaining a professional tone.* Process customer orders and manage account information accurately.* Maintain records of customer interactions and follow-up tasks.* Collaborate closely with other departments to ensure seamless customer experience.* Assist with administrative tasks as needed.

Requirements:
* Previous experience in a technical support role is highly desirable.* Excellent communication and problem-solving skills are essential.* Ability to handle high-volume queries while maintaining attention to detail is crucial.* Proficiency in Microsoft Office and CRM systems is required.* Ability to work independently and as part of a team is vital.* Flexible working hours, including weekends, may be required.

Estimated Salary: £25,000 - £30,000 per annum, depending on experience.

  • Wolverhampton, Wolverhampton, United Kingdom Bromford Full time

    Role OverviewThis full-time Technical Support Specialist role is an excellent opportunity to launch your career in tech support at Bromford. As a key member of our IT team, you will provide top-notch technical assistance and support to colleagues facing various technical issues.About the RoleIn this role, you will be responsible for delivering exceptional...


  • Wolverhampton, Wolverhampton, United Kingdom Adecco UK LTD Full time

    Job OverviewAdecco UK LTD is seeking a skilled Technical Support Specialist to provide first-class technical support to staff and students in an adult education college setting. This role involves troubleshooting hardware and software issues, maintaining ICT systems, and ensuring the smooth operation of ICT infrastructure.Responsibilities:• Provide first...


  • Wolverhampton, Wolverhampton, United Kingdom Poolhall Recruitment Ltd Full time

    Company OverviewPollhall Recruitment Ltd is a recruitment agency specializing in digital marketing and web development. Our client, a prominent digital marketing agency in Wolverhampton, seeks an experienced Magento Technical Support Specialist to join their team.


  • Wolverhampton, Wolverhampton, United Kingdom Fairlight Recruitment Full time

    About the RoleWe are seeking an experienced Technical Support Specialist to join our team at Fairlight Recruitment. As a key member of our Group IT team, you will provide first-line support across all sites and assist the wider business in IT-related tasks.Key ResponsibilitiesEnsure the smooth operation of our IT infrastructure and systems.Provide first-line...


  • Wolverhampton, Wolverhampton, United Kingdom Eurofins USA Full time

    Job Title: Technical Laboratory SpecialistEurofins USA is seeking a highly skilled Technical Laboratory Specialist to join our team in the United States. As a key member of our quality assurance team, you will play a crucial role in ensuring the accuracy and reliability of our laboratory results.This is a full-time position that offers a competitive salary...


  • Wolverhampton, Wolverhampton, United Kingdom Cura Support Services Full time

    Join Our TeamCura Support Services is a leading provider of adult care services, committed to delivering high-quality support to vulnerable individuals in Wolverhampton.Job DetailsJob title: Adult Care and Support SpecialistLocation: WolverhamptonContract type: Full-time, part-time, or zero-hours contractAbout the RoleWe are seeking an experienced Care...


  • Wolverhampton, Wolverhampton, United Kingdom Vistry Group Careers Full time

    Job SummaryWe're looking for a skilled Customer Service Technician to provide exceptional customer care services to our clients and customers in the North West Midlands region. As a key member of our team, you will be responsible for delivering high-quality services, resolving customer issues, and maintaining our reputation for excellence.About the RoleThis...


  • Wolverhampton, Wolverhampton, United Kingdom Hernshead Recruitment Ltd Full time

    Hernshead Recruitment Ltd is seeking a highly skilled Manufacturing Engineer to join our team as a Technical Engineering Support Specialist. This is an excellent opportunity to work on a wide range of projects and contribute to the growth and development of the business.About the RoleThe ideal candidate will have at least 10 years' experience as a...


  • Wolverhampton, Wolverhampton, United Kingdom NJR Recruitment Full time

    Required Skills and QualificationsThe ideal candidate will have a strong background in financial planning, with experience in pensions management and technical support. They will also possess excellent communication and organisational skills, with the ability to work in a fast-paced environment.


  • Wolverhampton, Wolverhampton, United Kingdom Machine Mart Ltd Full time

    At Machine Mart Ltd, we're seeking a highly skilled Technical Sales Specialist to join our team. As a Technical Sales Specialist, you'll work closely with customers to understand their needs and provide expert advice on our range of technical products. With up to 27 hours of work per week, you'll have the opportunity to deliver exceptional customer...


  • Wolverhampton, Wolverhampton, United Kingdom GSF Car Parts Full time

    About the Job We are looking for a Technical Service Specialist to join our team at GSF Car Parts. As a key member of our IT department, you will play a vital role in ensuring the smooth operation of our systems and providing excellent support to our internal customers. Key Responsibilities: Respond to and resolve technical queries and issues in a timely...


  • Wolverhampton, Wolverhampton, United Kingdom Rise Technical Recruitment Limited Full time

    **Industrial Automation Specialist Wanted**We are seeking an experienced Industrial Automation Specialist to join our team at Rise Technical Recruitment Limited. This is a unique opportunity for someone looking to take their career to the next level in the field of industrial automation.The ideal candidate will have experience in design and implementation of...


  • Wolverhampton, Wolverhampton, United Kingdom Wjf Technical Support Ltd Full time

    Wjf Technical Support Ltd is seeking an experienced HGV Fitter to join their team in Wolverhampton.Estimated salary for this role is £18.50 per hour, based on industry standards and location.The ideal candidate will have a strong background in carrying out routine inspections, maintenance, service, and repairs on franchised and non-franchised marques,...


  • Wolverhampton, Wolverhampton, United Kingdom Poolhall Recruitment Ltd Full time

    Poolhall Recruitment Ltd is excited to partner with a leading digital marketing agency in the Wolverhampton area, specialising in web development, e-commerce, and Magento.We are seeking an experienced Magento Support Specialist to join their team. The successful candidate will be responsible for building strong relationships with clients by understanding...


  • Wolverhampton, Wolverhampton, United Kingdom Wjf Technical Support Ltd Full time

    About the RoleWjf Technical Support Ltd is currently seeking a highly skilled HGV Fitter to join our team in Wolverhampton. As an HGV Technician, you will be responsible for ensuring the smooth operation of various vehicles by performing routine inspections, maintenance, service, and repairs.This is a permanent, full-time position offering a competitive...


  • Wolverhampton, Wolverhampton, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Job Summary:We are seeking a skilled Technical Installation Specialist to join our team in Wolverhampton. As a Field Service Engineer, you will be responsible for providing on-site installation, maintenance, and repair services for our clients.About the Role:You will ensure that our customers' technical equipment is functioning optimally and provide...


  • Wolverhampton, Wolverhampton, United Kingdom MTrec Ltd Technical Full time

    About the RoleMtrec Ltd Technical is a leading specialist in the plant equipment sector, and we are currently looking for a Sales Growth Specialist to join our team. The successful candidate will play a key role in building and managing key customer relationships, driving new business acquisition, and ensuring customer satisfaction for continued and...

  • IT Support Specialist

    13 hours ago


    Wolverhampton, Wolverhampton, United Kingdom CV Library Full time

    Job Title: IT Support SpecialistAbout the Role:We are seeking an experienced IT Support Specialist to join our team at CV Library. As a key member of our IT Solutions team, you will be responsible for providing technical support and guidance to our customers.Key Responsibilities:Provide technical support to customers via phone, email, and live...


  • Wolverhampton, Wolverhampton, United Kingdom CV Technical Careers Full time

    Job Summary:CV Technical Careers is seeking an Experienced Technical Manager to join our team at our world-class accredited facility in Wolverhampton. This is a challenging and rewarding role that requires a strong leader with experience in the Manufacturing Industry.About the Role:The successful candidate will be responsible for leading and managing the...


  • Wolverhampton, Wolverhampton, United Kingdom Ascot Lloyd group Full time

    About the RoleWe are seeking an experienced IT Support Specialist to join our team at Ascot Lloyd Group.As a key member of our IT department, you will be responsible for providing top-notch technical support and services to our staff and clients.The ideal candidate will have advanced experience in endpoint compute, network administration, and cloud services....