Team Lead

3 days ago


Middlewich, Cheshire East, United Kingdom Starbucks Full time

Role Overview

We are seeking a skilled Team Lead to oversee the day-to-day operations of our Middlewich coffee house, ensuring exceptional customer service and a seamless experience for our guests.

About the Role

This is a part-time position with 24 hours available per week. The successful candidate will be responsible for leading a team of baristas, maintaining high standards of cleanliness and presentation, and upholding Starbucks' core values.

Key Responsibilities

  • Lead and motivate a team of baristas to deliver outstanding customer service and drive sales growth.
  • Maintain a clean and welcoming store environment, adhering to Starbucks' operational standards.
  • Ensure accurate and efficient management of cash handling, inventory, and stock levels.
  • Develop and implement strategies to increase sales, improve customer satisfaction, and enhance employee engagement.
  • Collaborate with colleagues to achieve business objectives and contribute to a positive and inclusive store culture.

Requirements

To succeed in this role, you will need:

  • A minimum of 12 months' experience in a supervisory or leadership position within a fast-paced retail or hospitality environment.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • A strong understanding of customer service principles and a commitment to delivering exceptional experiences.
  • Basic numeracy skills, with the ability to manage cash handling and inventory effectively.

Benefits

As a Team Lead at Starbucks, you can expect:

  • A competitive hourly rate of £12.25 per hour.
  • A quarterly bonus incentive scheme to reward your hard work and dedication.
  • The opportunity to develop your leadership skills and progress within a global company.
  • A supportive and inclusive work environment, with opportunities for training and career advancement.

Please note

As this is a food establishment, there may be potential exposure to allergens in the workplace. We are an equal opportunities employer and welcome applications from diverse candidates.


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