Team Lead
3 days ago
Role Overview
We are seeking a skilled Team Lead to oversee the day-to-day operations of our Middlewich coffee house, ensuring exceptional customer service and a seamless experience for our guests.
About the Role
This is a part-time position with 24 hours available per week. The successful candidate will be responsible for leading a team of baristas, maintaining high standards of cleanliness and presentation, and upholding Starbucks' core values.
Key Responsibilities
- Lead and motivate a team of baristas to deliver outstanding customer service and drive sales growth.
- Maintain a clean and welcoming store environment, adhering to Starbucks' operational standards.
- Ensure accurate and efficient management of cash handling, inventory, and stock levels.
- Develop and implement strategies to increase sales, improve customer satisfaction, and enhance employee engagement.
- Collaborate with colleagues to achieve business objectives and contribute to a positive and inclusive store culture.
Requirements
To succeed in this role, you will need:
- A minimum of 12 months' experience in a supervisory or leadership position within a fast-paced retail or hospitality environment.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
- A strong understanding of customer service principles and a commitment to delivering exceptional experiences.
- Basic numeracy skills, with the ability to manage cash handling and inventory effectively.
Benefits
As a Team Lead at Starbucks, you can expect:
- A competitive hourly rate of £12.25 per hour.
- A quarterly bonus incentive scheme to reward your hard work and dedication.
- The opportunity to develop your leadership skills and progress within a global company.
- A supportive and inclusive work environment, with opportunities for training and career advancement.
Please note
As this is a food establishment, there may be potential exposure to allergens in the workplace. We are an equal opportunities employer and welcome applications from diverse candidates.
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