Ambitious Cafe Team Member Wanted

2 days ago


Gateshead, Gateshead, United Kingdom Whistl Full time

We are seeking a motivated and enthusiastic team member to join our cafe in Gateshead. As a key part of our hospitality team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth day-to-day running of the cafe.

This is an excellent opportunity for someone looking to develop their skills and experience in a busy food preparation and service environment.

Key responsibilities include:

  • Providing top-notch customer service and ensuring a welcoming atmosphere for all patrons.
  • Preparing and serving hot food and beverages to the highest standards.
  • Taking payments and maintaining accurate records.
  • Assisting with inventory management and ordering goods as required.
  • Maintaining a clean and tidy working environment, adhering to strict health and safety guidelines.
  • Upholding a high level of customer satisfaction through effective communication and problem-solving.

To succeed in this role, you should have previous experience in customer-facing roles and a valid hygiene certificate. A friendly demeanor, excellent communication skills, and flexibility to work additional hours during peak periods are essential.

This position offers 20 hours per week, Tuesday to Thursday (9am-1pm), Friday (8am-4pm). We offer a competitive salary, estimated at £12,000 - £14,000 per annum, depending on experience.

In addition to a attractive salary, we provide a range of benefits, including:

  • An enhanced annual leave entitlement, starting at 31 days, increasing up to 36 days with long service.
  • Access to our employee benefits portal, offering discounts on shopping, entertainment, and food & drink.
  • Long service rewards, both financial and leave-based.
  • A health cash plan, providing reimbursement for healthcare expenses.
  • A life assurance scheme, offering a lump-sum payment upon death while employed by Whistl.
  • Career development opportunities, including E-Learning, Management Development Programmes, and Apprenticeships.
  • Access to an Employee Assistance Programme provider, offering support for employees' health and well-being.

Whistl is a Disability Confident employer, committed to equal opportunities for all employees. Due to the nature of our business, this role may be subject to a basic DBS check.


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