Leadership Role in Customer Experience

We are seeking an experienced retail leader to join our client's team as Head of Stores and Operations. This is a fantastic opportunity to shape the future of retail, with a focus on delivering outstanding customer experiences and driving commercial and operational excellence.The ideal candidate will have a proven track record in retail leadership, with...

Senior Leadership Role in Customer ServiceWe're looking for an experienced candidate to fill this senior leadership role, offering a salary of £60,000 - £75,000 per year, plus benefits.This challenging yet rewarding position involves leading a team, developing their skills in customer query handling, and driving business success.In this exciting...

OverviewHastings Direct is a leading provider of insurance and financial services, dedicated to delivering exceptional customer experiences. We're seeking an experienced Contact Centre Team Leader to join our team in Leicester.Job DescriptionThis part-time role offers the opportunity to work with a dynamic team, driving customer satisfaction and retention....

Job DescriptionAs a Store Leadership Role, you will be responsible for driving store KPIs, delivering a mind-blowing sales performance, and creating a 'customer-focused' ethos among the team. You will also motivate and lead the retail store team, support and develop your colleagues, and provide constructive feedback on how they can excel in their roles.You...

Nursery Management OpportunityWe are looking for an experienced professional to fill the role of Preschool Leadership Role at our nursery. The ideal candidate will have a strong background in early childhood education, excellent leadership and communication skills, and the ability to inspire and motivate a team.The successful candidate will be responsible...

Hireful is an award-winning energy efficiency organisation based in the UK. We are seeking a highly skilled Contact Centre Manager to join our team.Salary: up to £50,000 base salary, with the potential for OTE £75,000 per annum with bonuses.About the Role:Manage the daily operations of the Contact Centre to ensure achievement of key KPIs and business...

Glen Callum Associates Ltd is seeking a skilled UK Sales Leadership Role professional to join our team. As a National Sales Manager, you will be responsible for driving sales growth and developing a high-performing sales team.About the Company:We are a leading organization in the Automotive Capital Equipment, Tools, and associated Automotive Consumables...

About the JobWe are seeking a highly motivated and organized Building Services Technician to join our team at Inspiring Leadership Foundation in Leicester. The successful candidate will be responsible for maintaining the cleanliness and safety of our buildings and ensuring that our customers receive the highest level of service.Key ResponsibilitiesThe...

Join us at Hastings Direct Careers and discover a new career path as our Home Claims Team Leader. We're looking for a talented individual who can lead our home claims team to achieve exceptional results and drive business growth.As part of our leadership team, you'll be responsible for:Driving business growth through effective leadership and strategy...

We are seeking a skilled and compassionate Leadership Role in Care to join our team as a Senior Care Professional.This role is based within our esteemed care home in Leicester, where you will be instrumental in shaping the future of our residents' lives.Job SummaryAs a Senior Care Professional, you will lead a team of care staff in delivering high-quality,...

Job SummaryThe WBR Group is seeking an experienced Pension Operations Leadership Role professional to join our team. As a Senior Operations Manager, you will play a key role in leading our team in delivering exceptional customer service and ensuring compliance with regulatory requirements. This is a challenging and rewarding role that requires strong...

Job DescriptionWe are recruiting for a Conservation Leadership Role in our East Midlands team. As a key member of our ecology team, you will be responsible for leading teams, developing project strategies, and ensuring high-quality deliverables.The successful candidate will have a strong background in ecology and experience in managing projects and teams....

Key ResponsibilitiesSet and manage annual and monthly objectives for the team.Provide coaching and development plans to support ongoing progression.Conduct regular audits on colleagues to ensure compliance with departmental SLAs.Engage and motivate the team to deliver high-quality results.Support the overall quality of claims handling internally and by...

Key Responsibilities:The ideal candidate will be responsible for overseeing the contact centre team, ensuring seamless customer interactions and driving business growth. Key responsibilities include building a culture of excellence, providing clear guidance, and recognizing achievements.A strong focus on first-time call resolution is essential, with a...

About the RoleWe are looking for an experienced Depot Manager to join our team at Biffa Waste Services. As a Depot Manager, you will be responsible for leading and managing a team of drivers and staff, overseeing the coordination and management of all depot-based resources, and ensuring the smooth operation of the depot.The successful candidate will have a...

Digital Waffle is looking for a skilled Cybersecurity Leader to oversee the deployment of security solutions and strengthen our defences. As part of our team, you will work closely with internal teams to ensure high-quality support and proactive risk management.Estimated Salary: £60,000 - £80,000 per annum (dependent on experience)This is a key leadership...

As a Call Centre Team Leader at Otis, you will be responsible for managing the performance of your team to ensure quality customer call handling and prompt dispatch of engineer calls.Job Description:Manage team performance ensuring quality customer call handling and prompt dispatch of engineer calls achieving contracted client KPI's.Prepare cover rota's for...

About This Exciting OpportunityWe are seeking a highly motivated and experienced Culinary Leader to join our team at HC-One. As a key member of our culinary team, you will be responsible for delivering high-quality meals that meet the dietary needs and preferences of our residents.Job OverviewThis is an excellent opportunity for a talented and ambitious...

Ecological Leadership Opportunity: Tetra Tech is seeking a seasoned ecologist to lead our Midlands team, driving growth and development across the region. As a key member of our leadership team, you will oversee project delivery, mentor staff, and contribute to business strategy, leveraging your expertise to deliver high-quality projects and maintain...

Job Overview:iO Associates, a private education provider offering independent schools and additional support services across the country for young people with diverse special educational needs, seeks an experienced Deputy Headteacher to join our team.This is a permanent role working on-site with an 8:30am - 5:00pm schedule. As a key member of our Senior...