Warranty Claims Specialist for Prestigious Mercedes-Benz Dealership

3 weeks ago

Burnt Oak, Greater London, United Kingdom Sytner Group Full time
About the Role

We are seeking a highly motivated Warranty Claims Specialist to join our prestigious dealership at Mercedes-Benz of Colindale. As a key member of our team, you will be responsible for costing and invoicing all warranty jobs, ensuring accurate submissions of warranty and goodwill claims on a daily basis, administering recalls, and controlling warranty debt.

To succeed in this role, you will require excellent organisational skills, the ability to handle conflicting demands, and identify priorities in a highly demanding environment. Previous experience in an administrative capacity is essential, with knowledge of the motor industry and the Kerridge system being advantageous but not crucial.

Job Description
  • Costing and invoicing all warranty jobs
  • Ensuring accurate submissions of warranty and goodwill claims on a daily basis
  • Administering recalls
  • Controlling warranty debt
About You

We are looking for an individual with excellent interpersonal skills, who can develop strong, cooperative relationships with customers and colleagues. You will work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Why Sytner?

Sytner Group offers an industry-leading benefits package, including enhanced holiday entitlement, industry-leading maternity, paternity, and adoption pay, career development opportunities, recognition of long service, discounted car schemes, high street discounts, discounted gym memberships, cycle to work scheme, and one day a year paid voluntary/community work.

Benefits
  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary/community work
Estimated Salary

The estimated salary for this role is £40,000 - £50,000 per annum, depending on experience.

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