Customer Service and Administration Specialist
3 weeks ago
About the Job:
\First Military Recruitment Ltd require a skilled Warranty Support Administrator to join their team in Farnham, Surrey.
\Key Responsibilities:
\- \
- To manage warranty parts returns across multiple depots.\
- To process warranty claims and communicate with engineers.\
- To monitor and process additional claim requirements.\
- To maintain warranty dates and policy authorisations.\
- To monitor and process safety recall status.\
- To provide scrap lists to the Parts Departments.\
- To liaise with engineers and other Administrators.\
- To provide holiday cover for Warranty Administrators.\
- To ensure timely processing of claims.\
- To handle communication in a professional manner.\
Requirements:
\- \
- Previous experience in a similar role.\
- Team player with excellent time management skills.\
- Ability to provide high levels of customer care.\
- Will to help internal and external customers.\
- Proactive, flexible and positive attitude.\
- Proficiency in IT systems.\
What We Offer:
\The successful candidate will receive an estimated salary of £24,000 per annum, rising to £25,077 after 3 months, based in Farnham, Surrey.
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