Customer Service and Administration Specialist

3 weeks ago


Bucks Horn Oak, United Kingdom First Military Recruitment Ltd Full time

About the Job:

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First Military Recruitment Ltd require a skilled Warranty Support Administrator to join their team in Farnham, Surrey.

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Key Responsibilities:

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  • \
  • To manage warranty parts returns across multiple depots.\
  • To process warranty claims and communicate with engineers.\
  • To monitor and process additional claim requirements.\
  • To maintain warranty dates and policy authorisations.\
  • To monitor and process safety recall status.\
  • To provide scrap lists to the Parts Departments.\
  • To liaise with engineers and other Administrators.\
  • To provide holiday cover for Warranty Administrators.\
  • To ensure timely processing of claims.\
  • To handle communication in a professional manner.\
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Requirements:

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  • \
  • Previous experience in a similar role.\
  • Team player with excellent time management skills.\
  • Ability to provide high levels of customer care.\
  • Will to help internal and external customers.\
  • Proactive, flexible and positive attitude.\
  • Proficiency in IT systems.\
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What We Offer:

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The successful candidate will receive an estimated salary of £24,000 per annum, rising to £25,077 after 3 months, based in Farnham, Surrey.



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