Branch Assistant

3 weeks ago

Reading, Reading, United Kingdom Quay – SBD Full time
About the Role

We are seeking a highly motivated and enthusiastic Branch Assistant to join our team at Quay Plastics. As a key member of our trade counter team, you will play a vital role in providing excellent customer service and supporting the smooth operation of our branch.

Key Responsibilities
  • Work collaboratively with the team to deliver exceptional customer service and maintain high standards within the trade counter area and warehouse.
  • Assist with health and safety compliance and ensure a safe working environment for all employees and customers.
  • Be competent with multi-drop deliveries and work with the Branch Manager and team to achieve branch performance targets.
  • Provide cover in the branch when required and be flexible to meet the needs of the business.
Requirements
  • A friendly, welcoming attitude and energy to deliver what our customers require.
  • Be versatile and prepared to assist in all aspects of running the branch.
  • A full valid driving license is essential, and a forklift truck license would be preferable but not essential as training will be provided.
  • Previous experience in a driving role would be advantageous, but not essential as we provide full training.
  • Good organisational skills and be IT literate.
  • Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience.
What We Offer
  • 24 days annual leave, plus statutory bank holidays.
  • Company pension.
  • Generous staff discount.
  • The chance to join a vibrant, progressive company that looks after their people.
  • The opportunity to voice your ideas and help shape the future of the business.
  • Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
  • Enrolment within "Lifeworks" which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
  • Monthly awards where our people are recognised for outstanding contributions.
  • On the job and on-line training. We invest in our people.

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