Customer Service Representative

7 days ago

Gateshead, Gateshead, United Kingdom Countrywide HQ Full time
Job Title: Customer Service Advisor

We are seeking a highly motivated and enthusiastic Customer Service Advisor to join our Property Management Team at Countrywide HQ. As a key member of our team, you will provide exceptional customer service and support to our clients and staff.

Key Responsibilities:
  • Act as a central point of contact for resolving client and staff queries
  • Coordinate repairs and maintenance, liaising with tradespeople and keeping customers informed
  • Organize safety inspections and manage remedial works
  • Liaise with landlords and tenants, providing support and guidance
  • Carry out regular partnership calls and welcome calls with new customers
  • Deal promptly and courteously with communication from landlords, tenants, contractors, and internal partners
  • Provide a first-class service to maximize customer retention
  • Ensure personal and team deadlines are met, service levels maintained, and KPIs achieved
Requirements:
  • Strong customer service skills and confident communication
  • Good team player with ability to stay calm under pressure
  • Excellent negotiation and influencing skills
  • Excellent planning and organizational skills
  • Good analytical ability

Connells Group is an equal opportunities employer and welcomes applications from suitably qualified and eligible candidates.

  • Customer Service Representative

    5 days ago

    Gateshead, Gateshead, United Kingdom Adecco UK Limited Full time

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team in Gateshead. As an Outbound Customer Service Representative, you will play a crucial role in maintaining and enhancing customer satisfaction.Key Responsibilities:Conduct outbound customer service calls to existing customers,...

  • Customer Service Representative

    5 days ago

    Gateshead, Gateshead, United Kingdom Adecco UK Limited Full time

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team in Gateshead. As an Outbound Customer Service Representative, you will play a crucial role in maintaining and enhancing customer satisfaction.Key Responsibilities:Conduct outbound customer service calls to existing customers,...

  • Customer Service Representative

    6 days ago

    Gateshead, Gateshead, United Kingdom Adecco UK Limited Full time

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team in Gateshead. As an Outbound Customer Service Representative, you will play a crucial role in maintaining and enhancing customer satisfaction.Key Responsibilities:Conduct outbound customer service calls to existing customers,...

  • Customer Service Representative

    6 days ago

    Gateshead, Gateshead, United Kingdom Adecco UK Limited Full time

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team in Gateshead. As an Outbound Customer Service Representative, you will play a crucial role in maintaining and enhancing customer satisfaction.Key Responsibilities:Conduct outbound customer service calls to existing customers,...

  • Customer Service Representative

    7 days ago

    Gateshead, Gateshead, United Kingdom Adecco Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Outbound Customer Service team in Gateshead. As a Customer Service Representative, you will play a crucial role in maintaining and enhancing customer satisfaction.Key Responsibilities:Conduct outbound customer service calls to existing customers,...

  • Customer Service Representative

    7 days ago

    Gateshead, Gateshead, United Kingdom Adecco Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Outbound Customer Service team in Gateshead. As a Customer Service Representative, you will play a crucial role in maintaining and enhancing customer satisfaction.Key Responsibilities:Conduct outbound customer service calls to existing customers,...

  • Customer Service Representative

    2 weeks ago

    Gateshead, Gateshead, United Kingdom FedEx Full time

    About FedExFedEx is a leading global logistics and transportation company, renowned for its commitment to excellence and customer satisfaction. As a key player in the industry, we strive to deliver exceptional service to our customers, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a highly skilled Customer Service...

  • Customer Service Representative

    2 weeks ago

    Gateshead, Gateshead, United Kingdom FedEx Full time

    About FedExFedEx is a leading global logistics and transportation company, renowned for its commitment to excellence and customer satisfaction. As a key player in the industry, we strive to deliver exceptional service to our customers, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a highly skilled Customer Service...

  • Customer Service Representative

    1 day ago

    Gateshead, Gateshead, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our business success.Key Responsibilities:Provide service and support to customers, ensuring their...

  • Customer Service Representative

    1 day ago

    Gateshead, Gateshead, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our business success.Key Responsibilities:Provide service and support to customers, ensuring their...

  • Customer Service Representative

    8 hours ago

    Gateshead, Gateshead, United Kingdom Adecco Full time

    We are seeking a highly motivated and customer-focused individual to join our Outbound Customer Service team in Gateshead. As an Outbound Customer Service Representative, you will play a crucial role in maintaining and enhancing customer satisfaction.Key Responsibilities:Conduct outbound customer service calls to existing customers, keeping them informed of...

  • Customer Service Representative

    1 week ago

    Gateshead, Gateshead, United Kingdom Adecco Full time

    {"h1": "Outbound Customer Service Representative", "p": "Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment? Our client is seeking highly motivated individuals to join their Outbound Customer Service team in a dynamic role that requires strong communication skills and a customer-centric approach.",...

  • Customer Service Representative

    1 week ago

    Gateshead, Gateshead, United Kingdom Adecco Full time

    {"h1": "Outbound Customer Service Representative", "p": "Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment? Our client is seeking highly motivated individuals to join their Outbound Customer Service team in a dynamic role that requires strong communication skills and a customer-centric approach.",...

  • Customer Service Representative

    1 week ago

    Gateshead, Gateshead, United Kingdom Adecco Full time

    {"h1": "Outbound Customer Service Representative", "p": "Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment? Our client is seeking highly motivated individuals to join their Outbound Customer Service team in a dynamic role that requires strong communication skills and a customer-centric approach.",...

  • Customer Service Representative

    1 week ago

    Gateshead, Gateshead, United Kingdom Adecco Full time

    {"h1": "Outbound Customer Service Representative", "p": "Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment? Our client is seeking highly motivated individuals to join their Outbound Customer Service team in a dynamic role that requires strong communication skills and a customer-centric approach.",...

  • Customer Service Representative

    1 week ago

    Gateshead, Gateshead, United Kingdom Adecco Full time

    {"h1": "Outbound Customer Service Representative", "p": "Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment? Our client is seeking highly motivated individuals to join their Outbound Customer Service team in a dynamic role that requires strong communication skills and a customer-centric approach.",...

  • Customer Service Representative

    1 week ago

    Gateshead, Gateshead, United Kingdom Adecco Full time

    {"h1": "Outbound Customer Service Representative", "p": "Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment? Our client is seeking highly motivated individuals to join their Outbound Customer Service team in a dynamic role that requires strong communication skills and a customer-centric approach.",...

  • Customer Service Representative

    4 weeks ago

    Gateshead, Gateshead, United Kingdom Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust. As a Call Handler, you will play a vital role in providing exceptional customer service to our patients and stakeholders.Key ResponsibilitiesProvide a high-quality telephone...

  • Customer Service Representative

    2 weeks ago

    Gateshead, Gateshead, United Kingdom FedEx Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our Customer Service team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide accurate and timely information to customers via various...

  • Customer Service Representative

    2 weeks ago

    Gateshead, Gateshead, United Kingdom FedEx Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our Customer Service team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide accurate and timely information to customers via various...