Travel Money Advisor

1 month ago

Scunthorpe, North Lincolnshire, United Kingdom Travelex Full time
Job Title: Travel Money Advisor

Join Travelex, a leading specialist provider of foreign exchange, as a Travel Money Advisor in our Tesco Scunthorpe store. As a key member of our team, you will be responsible for providing exceptional customer service and expert advice on foreign exchange transactions.

Key Responsibilities:
  • Nurture and form relationships with customers to understand their travel and currency requirements.
  • Establish yourself as a trusted advisor, providing support and advice on Travelex products and services.
  • Process foreign exchange transactions accurately and efficiently.
  • Deliver on key performance goals, both procedural and customer-focused.
  • Utilize your attention to detail to process daily online FX requests and deliveries.
Requirements:
  • Numerical proficiency, with a firm grasp of numbers to handle large amounts of cash and currency.
  • IT proficiency, with a basic understanding of computers and in-house till systems.
  • Excellent communication skills, with the ability to build relationships and provide exceptional customer service.
  • A desire to succeed, with a drive to make a difference and enjoy what you do.
What We Offer:
  • A competitive salary of £12.50 per hour, plus a monthly bonus for hitting targets.
  • A wide range of employee benefits, including private medical insurance, dental insurance, and critical illness cover.
  • Flexible working hours and shift patterns to suit a variety of lifestyles.
  • 25 days' holiday (pro-rata), plus bank holidays and the opportunity to gain more days the longer you are with Travelex.
  • A pension scheme with a great provider, Scottish Widows.
About Travelex:

We are a market-leading specialist provider of foreign exchange, with a network of stores and a trusted brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.

At Travelex, we value diversity and are an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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