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Housing Advisor

1 month ago

Essex, United Kingdom Essex County Council Full time
Job Description

The role of Housing Options Officer is a key part of the Braintree District Council's efforts to prevent and relieve homelessness. As a Housing Options Officer, you will provide a front-line, customer-focussed service to individuals and families experiencing housing difficulties.

Estimated Salary: £31,000 per annum

You will assess housing needs and provide specialist advice in respect of all housing options. When prevention opportunities have been exhausted, you will undertake investigations to determine the Council's duties under PtV11 Housing Act 1996, as amended, and ensure that statutory obligations are carried out.

Key Responsibilities:
  • Provide a comprehensive frontline service to customers seeking advice and assistance with regards to their housing needs.
  • Participate in the Housing Options duty rota and respond to emergencies as required.
  • Take action to prevent and relieve homelessness, including visits to applicants' parents, negotiation with landlords and mortgage companies, referral to other agencies, and use of the Council's Homelessness Prevention Fund.
  • Provide customers with expert, professional, comprehensive advice and information on all aspects of housing options work specific to their assessed needs.