Client Support Specialist
2 days ago
We are seeking a Client Support Specialist to join our clients manufacturing business in Driffield. As a key member of the team, you will be responsible for handling customer requests and assisting individuals in placing orders through inbound and outbound calls or email.
You will be expected to answer questions about products and the company, enter and update customer orders and information, maintain records of calls and customer notes in the companys CRM database, escalate issues to the technical team or relevant departments as needed, and provide quotations and check product availability.
The ideal candidate will have proven experience as a Customer Service/Telesales representative, excellent communication and interpersonal skills, ability to handle challenging situations, track record of successfully meeting targets over the phone, active listening skills, and a friendly, outgoing personality with a can-do attitude.
Estimated salary: £18,000 - £22,000 per annum.
Company Benefits:
- Friendly and supportive work environment.
- Ongoing training and development opportunities.
- Potential for career progression.
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