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Housing Management Specialist
2 months ago
Position: Tenancy Management & Resettlement Officer
Contract: Temporary 3 Month Contract.
Possibility of Extension: Yes, based on performance
Pay Rate: £21.92 per hour (PAYE)
Working Hours: 35 hours per week, Monday to Friday, 08:45 - 17:00
Location: SE6 4RU
Primary role resettlement of HFU refugees. Affordability assessments and benefit start-ups key
Key Responsibilities:- Provide high-quality and comprehensive technical and administrative support to the Market Management Service about any of the functions undertaken.
- Help manage and monitor procurement, voids and repairs by the KPIs set for the service.
- Collate and analyse performance information and ensure accuracy and robust reporting data for management and performance monitoring.
- Ensure all enquiries into the team are dealt with timely and confidently and have a full understanding of the purpose and work of all areas within the service.
- Provide an effective, efficient and customer-focused service in line with the Corporate Policies and within national and local legislative requirements.
- Provide high-level quality and comprehensive finance support services across the Market Management Service
- Accurately and promptly enter accurate data into systems
Previous experience in housing management or related field is preferred. Understanding of housing laws, regulations, and policies. Strong interpersonal and communication skills. Problem-solving abilities and a proactive approach to challenges. Proficiency in using housing management software. Ability to work independently and as part of a team. Relevant qualifications in housing or a related discipline are a plus.
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