Support Worker in Slough

2 weeks ago

Slough, Slough, United Kingdom Look Ahead Full time

**Job Title:** Support Worker in Slough

**Job Summary:**

We are seeking a compassionate and resilient Support Worker to join our Hope House service in Slough. As a Support Worker, you will play a vital role in providing support to customers with mental health needs, helping them to achieve their goals and improve their overall well-being.

**Key Responsibilities:**

Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager

Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

Develop and maintain links with all key agencies and service providers in the local community

Empower customers to ensure they receive the service and benefits they are entitled to

Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

Adhere to Look Ahead's Policies and Procedures

Engage in learning and development activity to increase knowledge and skills

Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

**Requirements:**

Up to NVQ Level 3 or equivalent or experience in the social care/charity sector

Experience working in mental health is desirable

**About Us:**

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. We deliver over services, providing support to around customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

**Why Work for Us:**

We are committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

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