IT Support Specialist

2 days ago


Blythe Bridge, Staffordshire, United Kingdom TalentSpa Recuitment Full time

As a Help Desk Technician, you will be the first point of contact for IT enquiries, taking ownership of our ticket system and ensuring service level agreements (SLAs) are monitored effectively. This role offers an exciting chance to engage with a variety of tasks across all areas of IT.

Key Responsibilities:

  1. Answering incoming calls and logging issues
  2. Providing prompt updates on outstanding issues
  3. Managing the movement and installation of IT equipment

You will work in a busy team environment, providing excellent customer service and communication skills. A strong desire to learn and grow in the IT field is essential. You should have a basic understanding of computers, particularly Microsoft software, and the ability to manage multiple tasks efficiently.

Salary: £25,000 - £28,000 per annum, depending on experience

We offer a range of benefits, including training and development opportunities, no weekend or bank holiday work, and a generous holiday allowance.

About Us:

TalentSpa Recruitment is a leading provider of staffing solutions, working closely with clients to find the right candidates for their businesses. We pride ourselves on a collaborative culture that supports personal and professional development.



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