Marketing and Events Coordinator

4 weeks ago

London, Greater London, United Kingdom iGlobal Forum Full time

The ideal candidate for this role at iGlobal Forum will play a crucial part in ensuring the successful execution of events initiatives while providing vital support to marketing, operations, and customer service teams.

This position requires a proactive and organized individual who can balance creative marketing tasks with operational and customer-focused responsibilities.

The ideal candidate will possess strong communication skills, be detail-oriented, and have a passion for both marketing and customer service.

This is a permanent, full-time remote position with occasional travel to events in various US cities.

Key Responsibilities:

Marketing Support:

  • Develop and manage content for all iGlobal Forum social media channels to increase engagement, reach, and brand awareness.
  • Engage with our online community, respond to comments, and foster meaningful conversations.
  • Track and analyze social media performance, providing regular reports on growth, engagement, and content effectiveness.
  • Grow and manage media partnerships to extend marketing reach into key target markets.
  • Monitor and track partnerships, ensuring all deliverables are executed on both sides.

Operations Support:

  • Assist in day-to-day operational tasks, ensuring that processes run smoothly and efficiently.
  • Collaborate with the operations team to streamline workflows and improve overall efficiency.
  • Maintain and update internal databases, tracking systems, and documentation related to operations.
  • Support the coordination of logistics for events, meetings, and other company activities.

Customer Service:

  • Act as a point of contact for customer inquiries, providing timely and accurate information.
  • Resolve customer issues or escalate them to the appropriate department as needed.
  • Gather customer feedback to help improve products, services, and overall customer satisfaction.

Requirements:

  • Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
  • 1-3 years of experience in marketing, customer service, or operations support roles.
  • Strong understanding of marketing principles and digital marketing tools.
  • Excellent organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite, with experience in CRM and marketing automation tools being a plus.

Preferred Skills:

  • Experience with social media management, content creation, and graphic design tools.
  • Familiarity with project management tools and data analysis software.

About iGlobal Forum:

iGlobal Forum specializes in exclusive senior-level forums focused on today's most significant business issues. We offer a platform for business connections, education, and advisory services for leading Fortune 1000 companies and industry practitioners. Our events are attended by selected corporate CEOs, senior management, business entrepreneurs, as well as representatives from non-profit and government organizations. We enjoy the participation of large institutional investors, asset managers, hedge funds, private equity, venture capital, investment banks, consultants, and law firms. Please visit for more information about our company.

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