Domiciliary Care Operations Manager

2 weeks ago


Consett, Durham, United Kingdom Medsolve Full time
About the Role

Medsolve is seeking a highly skilled and experienced Domiciliary Care Deputy Manager to join their team on a permanent basis.

This is a full-time role offering a competitive salary of £34,000, plus mileage allowance, and a range of benefits including 28 days' holiday, pension scheme, and company parking.

Key Responsibilities
  • Ensure the operational management and compliance of all care delivery practices and procedures.
  • Conduct regular audits and develop action plans for continuous improvement.
  • Maintain strong knowledge of CQC regulations, Local Authority Quality Band Assessments, and GDPR.
  • Ensure all staff adhere to the highest standards of health, safety, and person-centered care.
  • Promote staff engagement and teamwork.
  • Oversee recruitment processes to ensure robust staffing.
  • Assist in implementing strategies to promote staff retention and professional development.
  • Conduct regular performance appraisals, supervisions, and ensure mandatory training is completed.
  • Promote dignity and respect across the service, ensuring positive communication with customers and colleagues.
  • Build and maintain strong relationships with social workers, community teams, and other professional organizations.
  • Support the implementation of performance management and quality assurance systems to ensure efficient service delivery.
Requirements
  • Previous experience and knowledge of home care, including leadership responsibilities.
  • NVQ Level 4 qualification in Health and Social Care, Level 5 qualification desirable.
  • Full driving license and access to a car.
  • Strong IT, communication, and customer service skills.
  • Ability to manage a busy workload and take decisive action when needed.
About Medsolve

Medsolve is a leading provider of home care services, committed to delivering high-quality care and support to individuals in their own homes.

We are proud to be partnering with a client who shares our values and is dedicated to making a positive impact in the lives of their service users.



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