Customer Service Representative

3 weeks ago


Poole, Poole, United Kingdom Tesco Full time

About the role

As a valued member of the Tesco team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

We are looking for a skilled and enthusiastic individual to join our store team, working closely with colleagues to achieve our goals and provide an outstanding service to our customers.

Key responsibilities

  • Provide excellent customer service, greeting customers with a smile and serving them with pride
  • Build rapport with customers, ensuring they leave the store having experienced a great shopping trip
  • Take the initiative and make decisions that are right for our customers
  • Work well within a team and communicate openly with others
  • Be at work on time, well presented and ready to be a brand ambassador

What's in it for you

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • Request flexible working from day one
  • Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard
  • Access to free wellbeing services with a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%

What we offer

  • Uniform provided and policies to support you for all of life's moments, big and small
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds


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