Switchboard Team Leader
7 days ago
About the Role
We are seeking a highly skilled Switchboard Team Leader to join our team at the University Hospitals of Leicester NHS Trust. As a key member of our Switchboard team, you will be responsible for leading a team of administrative staff and ensuring the smooth operation of our Switchboard.
Key Responsibilities
- Manage a busy workload and prioritize tasks to meet deadlines
- Develop and lead effective teams to achieve our goals
- Forge and maintain relationships with clinical and non-clinical staff
- Act proactively to ensure the smooth running of Team Operations and effective collaborations
Requirements
- Administrative experience in a busy Switchboard/Helpdesk environment
- Excellent interpersonal and communication skills
- Strong leadership abilities and ability to inspire and lead a team
- Ability to work to tight deadlines with a 'can do' attitude
About Us
The University Hospitals of Leicester NHS Trust is a leading healthcare provider in the UK. Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). Our four primary goals are:
- High-quality care for all
- Being a great place to work
- Partnerships for impact
- Research and education excellence
We are committed to embedding health equality in all we do and taking active steps to reduce the avoidable differences in healthcare that some people face. Our strategy is underpinned by new values: we are compassionate, we are proud, we are inclusive, and we are one team.
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