Care Coordinator

2 months ago


Harrow, United Kingdom Harrow Health CIC Full time
About the Role

We are seeking a highly skilled and dedicated Care Coordinator to join our team at Harrow Health CIC. As a key member of our Integrated Care Programme, you will play a vital role in ensuring that our most vulnerable patients receive the co-ordinated care they depend on.

Key Responsibilities
  • Work closely with colleagues, clinicians, and patients to identify high-risk patients and ensure they receive a care planning consultation with their GP.
  • Act as the first point of contact for service users/patients, in their caseload, in relation to their care, and liaise with colleagues in relation to identified needs.
  • Monitor referrals to ensure tasks are completed and care delivered by keeping in regular telephone contact.
  • Direct liaison with multi-agencies to coordinate care for patients, including making social prescribing referrals to patients identified as potentially benefitting from this service.
  • Work with GP surgeries to identify patients for step up to the service and participate in integrated team huddles and reflective learning sessions.
Requirements
  • Good communication skills, with a polite telephone manner.
  • Excellent organisational skills, with the ability to work effectively as part of a team.
  • Microsoft/IT literate, with experience of EMIS Web (system) and E-Referral System.
  • Pleasant, caring, and friendly with a positive approach, and flexible in your work.
About Us

Harrow Health CIC began in 2007 by a group of Harrow GPs, whose sole aim was to ensure patients receive a high-quality clinical care service within the community. We now provide a large number of clinical services, including Primary Care services, Community Services, and our Whole Systems Integrated Care Services.

Our vision is to provide high-quality patient care, enhancing patient experience by providing excellent clinical effectiveness in a safe environment. Working in partnership to provide gold-standard services and develop a sustainable future for the local health community.


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