Service Coordinator Specialist

5 days ago


Antrim, United Kingdom Black Fox Solutions Full time

About the Role:

We are seeking an experienced Service Coordinator to join our administration team at Black Fox Solutions. The successful candidate will be responsible for managing customer accounts, processing orders and quotes, planning and scheduling works, and monitoring contractual performance.

Key Responsibilities:

  • Manage customer relationships and resolve any issues in a timely manner.
  • Process and manage orders, quotes, and invoices accurately and efficiently.
  • Plan and schedule works, including coordinating with engineers and external contractors.
  • Monitor and report on contractual performance, ensuring compliance with agreed terms.
  • Coordinate the hire fleet, ensuring optimal utilization and maintenance.
  • Perform all associated administrative tasks, including data entry and record-keeping.

Requirements:

  • Previous experience in a similar administration role, preferably in the industry of machine distribution.
  • Strong organizational skills, with ability to prioritize tasks and manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with ability to build strong relationships with customers and colleagues.

What We Offer:

A competitive salary range of £25,000 - £32,000 per annum, depending on experience, plus a range of benefits and opportunities for professional development.


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