Centre Operations Manager

4 hours ago


Bristol, Bristol, United Kingdom CBRE Full time
Job Description

We are seeking a highly skilled Centre Operations Manager to lead our retail estate and drive business growth. This is an exciting opportunity to join our team at CBRE and take on a key role in the management of our centres.

About the Role
  • As Centre Operations Manager, you will be responsible for overseeing the day-to-day operations of our centres, ensuring that they are running smoothly and efficiently.
  • You will work closely with our asset managers and leasing agents to develop and implement strategies to enhance centre performance and drive business growth.
  • Your primary focus will be on delivering exceptional customer service, maintaining high standards of presentation, and implementing initiatives to improve centre productivity.

Key Responsibilities:

  • Manage and motivate a multi-disciplinary site team to deliver exceptional service and achieve agreed contractual KPIs.
  • Coach direct reports to enable them to maximise their performance and empower them to take ownership for decision making and outcomes.
  • Implement the annual Business Plan, working closely with the asset team to deliver all objectives, ensuring KPIs are translated into actionable strategies across brand, marketing, relationships, and community.

Requirements:

  • A proven track record of developing and managing high-performing teams.
  • Experience of delivering financial targets and driving business growth.
  • Ability to conduct data analysis, reasoning, and synthesis, translating into meaningful interpretations and recommendations.

What We Offer:

  • A competitive salary of £60,000 - £80,000 per annum, depending on experience.
  • A comprehensive benefits package, including a contributory pension scheme, life assurance, and private health insurance.
  • Ongoing training and development opportunities to support your career progression.


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