Centre Operations Manager
4 hours ago
We are seeking a highly skilled Centre Operations Manager to lead our retail estate and drive business growth. This is an exciting opportunity to join our team at CBRE and take on a key role in the management of our centres.
About the Role- As Centre Operations Manager, you will be responsible for overseeing the day-to-day operations of our centres, ensuring that they are running smoothly and efficiently.
- You will work closely with our asset managers and leasing agents to develop and implement strategies to enhance centre performance and drive business growth.
- Your primary focus will be on delivering exceptional customer service, maintaining high standards of presentation, and implementing initiatives to improve centre productivity.
Key Responsibilities:
- Manage and motivate a multi-disciplinary site team to deliver exceptional service and achieve agreed contractual KPIs.
- Coach direct reports to enable them to maximise their performance and empower them to take ownership for decision making and outcomes.
- Implement the annual Business Plan, working closely with the asset team to deliver all objectives, ensuring KPIs are translated into actionable strategies across brand, marketing, relationships, and community.
Requirements:
- A proven track record of developing and managing high-performing teams.
- Experience of delivering financial targets and driving business growth.
- Ability to conduct data analysis, reasoning, and synthesis, translating into meaningful interpretations and recommendations.
What We Offer:
- A competitive salary of £60,000 - £80,000 per annum, depending on experience.
- A comprehensive benefits package, including a contributory pension scheme, life assurance, and private health insurance.
- Ongoing training and development opportunities to support your career progression.
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