Technical Support Specialist

1 week ago


StokeonTrent, Stoke-on-Trent, United Kingdom CV-Library Full time
About CV-Library
CV-Library is a leading provider of staffing solutions, committed to delivering exceptional service to our clients and candidates. As a Helpdesk Administrator, you will play a vital role in supporting the success of our business.

The primary function of this position is to provide effective communication with Field staff to resolve clients' requests in a timely and professional manner. This involves resolving clients' requests efficiently and effectively, while maintaining strong relationships with internal stakeholders. You will be responsible for communicating clearly with Field staff, resolving client issues, and ensuring that all requests are addressed promptly.

In terms of Salary Details, this position offers an estimated annual salary of £30,000, based on location and industry standards. This competitive compensation package reflects the importance of this role within our organization.

To excel in this position, you should possess excellent Communication Skills, as well as the ability to work independently and think critically. Your strong problem-solving skills will enable you to identify and resolve complex issues, ensuring seamless delivery of services to our clients.

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