Waterway Maintenance Specialist

4 weeks ago


Burton upon Trent, Staffordshire, United Kingdom Canal & River Trust Full time

Job Title: Waterway Operative

Job Purpose: We're the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water.

Key Responsibilities:

  • Working outside, providing outstanding levels of customer service - you will be a visible and approachable advocate for the work that the Canal & River Trust does
  • Undertake water control duties including the operation of structures eg locks and bridges in a safe manner to ensure that customers are not hindered in their visit to the waterway.
  • Undertake key duties associated with the maintenance of the waterway and waterside eg towpath litter removal, towpath and access repairs.
  • Ensure that environmental and heritage issues are taken into consideration in all work that is undertaken.
  • Provide a first response for any emergencies/incidents that may occur within the waterway.
  • Support asset inspections. Identify and report any structure failures, breaches, damage or pollution incidents to Operations Supervisor or Engineers.
  • Using appropriate basic tools and equipment, undertake vegetation management activities to ensuring our outdoor spaces are well maintained
  • Participate where agreed in the standby rota in order to support delivery of customer service to defined standards and reaction to emergency situations.

Requirements:

  • You will have a good understanding of what great customer engagement and service looks and feels like
  • Experience of working within relevant environment eg customer service, outdoor visitor services/maintenance/visitor attractions
  • Basic literacy and numeracy skills.
  • Valid driving licence appropriate for vehicle to be driven

What We Offer:

  • Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%
  • 25 days paid holiday (FTE)
  • Free access to specialist counselling on a range of issues, e.g. health, financial, well-being and domestic matters.
  • Access to a range of employee benefits including store discounts, boating holiday discounts.
  • Free fishing facilities across our canal network.

Working for Us:

We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.



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