Hospitality Team Member

2 hours ago

Ashbourne, United Kingdom YHA Full time
About YHA

YHA is a unique and inclusive community that values diversity and celebrates individual perspectives. Our mission is to provide exceptional hospitality and create an environment where every guest feels welcome and valued.

The Role

We are seeking a Hospitality Team Member to join our team at YHA Ilam Hall. As a key member of our team, you will play a crucial role in making our guests' experiences memorable.

Key Responsibilities
  • Provide warm hospitality and great customer service to all our customers, members, and guests.
  • Work on reception and offer insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
  • Utilize our systems for efficient guest check-ins and check-outs and food & beverage sales and service.
  • Carry out cleaning and housekeeping duties, ensuring a comfortable and clean environment for all guests.
  • Assist in the preparation of food in the kitchen and serve food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.
What We Offer
  • Competitive hourly rate of £11.44 per hour.
  • Accommodation options available at a reasonable rate of £63.70 per week.
  • Exclusive benefits, including access to YHA's staff discount and cashback portal, and a complimentary YHA Membership each year.
  • Travel and adventure opportunities, including 10 free hostel stays per year for you and up to 3 friends or family members.
Why Join YHA?

We believe in the power of diverse perspectives and unique experiences. Our vision is to create an environment where every individual is celebrated for who they are and what they bring to our team. If you're looking for a unique work experience and want to be part of a inclusive community, we invite you to submit your CV and complete our brief application form.

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