Hospitality Team Member

2 weeks ago

Ashbourne, United Kingdom YHA Full time

About YHA

YHA is a unique and inclusive organization that values diversity and promotes a culture of respect and understanding. We are committed to providing exceptional hospitality and creating a welcoming environment for all our guests.

The Role

We are seeking a Hospitality Team Member to join our team at YHA Ilam Hall. As a key member of our team, you will play a crucial role in providing warm hospitality and great customer service to all our customers, members, and guests.

Responsibilities

  • Provide exceptional customer service and ensure a warm welcome to all guests
  • Work on reception and provide information about the hostel and local area
  • Utilize our systems for efficient guest check-ins and check-outs, food and beverage sales, and service
  • Carry out cleaning and housekeeping duties to ensure a comfortable and clean environment for all guests
  • Assist in the preparation of food in the kitchen and serve food and drinks with genuine warmth and hospitality

What We Value

We understand the richness of life experiences and place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.

Benefits

  • Competitive hourly rate
  • Accommodation options available
  • Exclusive benefits, including staff discount and cashback portal
  • Free YHA Membership
  • Travel and adventure opportunities

How to Apply

If you are a motivated and enthusiastic individual who is passionate about providing exceptional hospitality, we invite you to submit your CV and complete our brief application form. Please feel free to attach a cover letter to further express your unique qualifications and experiences.

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