Advanced IT Support Professional

3 weeks ago


London, Greater London, United Kingdom Wildcat Careers Ltd Full time

About the Role: We are seeking an experienced Specialist Senior IT Engineer to join our dynamic team at Wildcat Careers Ltd. As a key member of our team, you will be responsible for resolving technical issues, managing tickets, and collaborating with teams to meet SLAs. With your advanced technical expertise and client focus, you will thrive in a fast-paced environment.

Main Responsibilities:

  • Support client projects by configuring hardware and installing software.
  • Identify improvements and contribute to team innovation.

Requirements:

  • Senior engineer experience in an MSP environment.
  • Advanced skills in troubleshooting Windows, Mac, and iOS.
  • Expertise in Microsoft 365, Intune, and Defender.

Benefits:

  • Funding for accreditations and certifications.
  • Development opportunities.
  • Individual training budgets.
  • 21 days holiday plus bank holidays.
  • Quarterly company team socials.

Estimated Salary: £45,000 - £50,000 per annum.



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