Senior Product Owner, Digital Engagement Platforms

3 weeks ago

Maidenhead, Windsor and Maidenhead, United Kingdom APM Terminals Full time

Job Title - Senior Platform Product Owner - Digital Engagement Platforms

Location - Maidenhead

We are seeking a Senior Platform Product Owner to lead the definition, prioritization, and implementation of capabilities to drive digital customer engagement on Maersk's website and mobile apps globally.

These capabilities include customer journey analytics, experimentation (A/B testing), and digital experience optimization with data-driven personalization and recommendations.

You will work closely with engineering and business teams to define and own the product strategy and roadmap for this portfolio of capabilities aimed to build an intuitive digital customer experience and meet the customer with the right content at the right moments.

Key Responsibilities:

  • Define, lead, and manage the product roadmap and strategy to increase customer engagement and digital conversion across Maersk's key channels, including Maersk.com and Mobile app.
  • Define key KPIs and success metrics and set in place robust mechanisms to measure, report, and assess performance of digital engagement platform capabilities.
  • Own deliver requirements, define user stories, and partner with engineering teams to ensure focus on the most impactful initiatives for customers and continual value generation/delivery.
  • Envision the digital customer experience and experimentation options in collaboration with User Experience designers, researchers, and UI designers.
  • Formulate key hypotheses and work with partner teams to establish proof points, consolidate learnings, and continually optimize the digital customer experience.
  • Establish and maintain collaborations with key stakeholders across the organization, including regional and business leaders, Sales/commercial, Finance, Data Science, Data Insights, and external partners and vendors.
  • Stay up-to-date with the latest trends in personalization and provide thought leadership to the organization on how to incorporate them into our channel/platform strategies.

What you will bring:

The successful candidate should have a strong background in technical product management, building data-led, ML-based capabilities, managing roadmaps, and trade-off decisions and delivering results in a cross-functional product setup including UX design, engineering, and analytics roles.

  • Substantial experience in technical product management and working to build experimentation, personalization, and recommendations space capabilities in a B2C/B2B environment.
  • Proven track record of developing and launching improvements to digital customer experience that drive revenue growth in a global or multi-region environment.
  • Strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
  • Excellent communication and collaboration skills with the ability to work cross-functionally with different teams and stakeholders.
  • Ability to operate at multiple levels, keeping context of stakeholders and their ask in mind.
  • Sound business & strategy judgment and proven ability to influence stakeholder teams in a complex cross-functional setup.
  • Ability to work in a fast-paced environment with tight deadlines and multiple priorities.
  • Prior experience of building digital experiences for customers in logistics, supply chain, or B2B organizations is preferred.

  • Senior Product Owner Digital Engagement Platforms

    4 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom APM Terminals Full time

    Job Title - Senior Platform Product Owner - Digital Engagement PlatformsLocation - GlobalWe are seeking a Senior Platform Product Owner to lead the definition, prioritization, and implementation of capabilities to drive digital customer engagement on Maersk's website and mobile apps globally.The successful candidate will have a strong background in technical...

  • Senior Product Owner Digital Engagement Platforms

    1 month ago

    Maidenhead, Windsor and Maidenhead, United Kingdom APM Terminals Full time

    Job Title - Senior Platform Product Owner - Digital Engagement PlatformsLocation - GlobalWe are seeking a Senior Platform Product Owner to lead the definition, prioritization, and implementation of capabilities to drive digital customer engagement on Maersk's website and mobile apps globally.The successful candidate will have a strong background in technical...

  • Digital Senior Platform Product Owner

    4 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Maersk Full time

    Job Title - Senior Platform Product Owner - Digital Engagement PlatformsAre you passionate about building timely, relevant, compelling, localized and personalized digital experiences for customers at scale globally across multiple touch points?We are looking for a Senior Platform Product Owner, Digital Engagement platforms to lead the definition,...

  • Senior Product Owner, Digital Engagement Platforms

    3 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom APM Terminals Full time

    Job Title - Senior Platform Product Owner - Digital Engagement PlatformsLocation - GlobalAre you passionate about building timely, relevant, compelling, localized and personalized digital experiences for customers at scale globally across multiple touch points?Does a vision to enhance digital customer engagement and increase lifetime value through compelling...

  • Senior Digital Product Owner, Global Digital Engagement Platforms

    3 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom APM Terminals Full time

    Job Title - Senior Platform Product Owner - Digital Engagement PlatformsLocation - GlobalWe are seeking a Senior Platform Product Owner to lead the definition, prioritization, and implementation of capabilities to drive digital customer engagement on Maersk's website and mobile apps globally.These capabilities include customer journey analytics,...

  • Digital Platform Product Owner

    2 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom APM Terminals Full time

    Job Title - Senior Platform Product Owner - Digital Engagement PlatformsLocation - GlobalWe are looking for a skilled Senior Platform Product Owner to lead the definition, prioritization, and implementation of capabilities to drive digital customer engagement on Maersk's website and mobile apps globally.Key Responsibilities:Define, lead, and manage the...

  • Senior Platform Product Owner

    2 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Maersk Full time

    Maersk Job Title: Senior Platform Product Owner - Customer Acquisition Platforms Location: Remote work available in Maidenhead, UK or Copenhagen, Denmark Job Overview: We are looking for a Senior Platform Product Owner to lead a team of strong platform product owners and drive the development, implementation, and execution, of solutions to...

  • Senior Platform Product Owner

    3 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Maersk Full time

    MaerskJob Title: Senior Platform Product Owner - Customer Acquisition PlatformsLocation: Maidenhead, UK (remote work available) or Copenhagen, DenmarkOverview:We are seeking a Senior Platform Product Owner to lead a team of product owners and drive the development, implementation, and execution of solutions to enhance the digital experience for our...

  • Senior Platform Product Owner

    4 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Maersk Full time

    Job Title: Senior Platform Product Owner - Customer Acquisition PlatformsLocation: Maidenhead, UK (remote work available) or Copenhagen, DenmarkAbout the Role:We are seeking a Senior Platform Product Owner to lead a team of product owners and drive the development, implementation, and execution of solutions to enhance the digital experience for our...

  • Senior Platform Product Owner

    4 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Maersk Full time

    Job Title: Senior Platform Product Owner - Customer Acquisition PlatformsLocation: Maidenhead, UK (remote work available) or Copenhagen, DenmarkAbout the Role:We are seeking a Senior Platform Product Owner to lead a team of product owners and drive the development, implementation, and execution of solutions to enhance the digital experience for our...

  • Senior Platform Product Owner

    1 month ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Maersk Full time

    Job Title: Senior Platform Product OwnerCompany: A.P. Moller - MaerskLocation: Maidenhead, UK (remote work available) or Copenhagen, DenmarkAbout the RoleWe are seeking a Senior Platform Product Owner to lead a team of product owners and drive the development, implementation, and execution of solutions to enhance the digital experience for our customers.The...

  • Senior Platform Product Owner

    1 month ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Maersk Full time

    Job Title: Senior Platform Product OwnerCompany: A.P. Moller - MaerskLocation: Maidenhead, UK (remote work available) or Copenhagen, DenmarkAbout the RoleWe are seeking a Senior Platform Product Owner to lead a team of product owners and drive the development, implementation, and execution of solutions to enhance the digital experience for our customers.The...

  • Senior Platform Product Owner

    3 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Maersk Full time

    MaerskJob Title: Senior Platform Product Owner - Customer Acquisition PlatformsLocation: Remote work availableKey Responsibilities:Develop and execute a product strategy to enhance the digital experience for customers to do business with Maersk.Lead a team of product owners to drive the development and implementation of solutions to improve customer...

  • Senior Platform Product Owner

    3 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Maersk Full time

    MaerskJob Title: Senior Platform Product Owner - Customer Acquisition PlatformsLocation: Remote work availableKey Responsibilities:Develop and execute a product strategy to enhance the digital customer experience and drive multi-fold growth in customer acquisition.Lead a team of product owners to design and implement solutions that improve customer...

  • Digital Senior Product Manager

    4 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Maersk Full time

    Senior Platform Product Owner - Digital Engagement PlatformsAre you passionate about building timely, relevant, compelling, localized and personalized digital experiences for customers at scale globally across multiple touch points?We are looking for a Senior Platform Product Owner, Digital Engagement platforms to lead the definition, prioritization and...

  • Digital Senior Product Manager

    4 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Maersk Full time

    Senior Platform Product Owner - Digital Engagement PlatformsAre you passionate about building timely, relevant, compelling, localized and personalized digital experiences for customers at scale globally across multiple touch points?We are looking for a Senior Platform Product Owner, Digital Engagement platforms to lead the definition, prioritization and...

  • Senior Platform Product Lead

    3 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Maersk Full time

    MaerskJob Title: Senior Platform Product Owner - Customer Acquisition PlatformsLocation: Remote work availableKey Responsibilities:Develop and execute a product strategy to enhance the digital experience for customers, driving multi-fold growth in digital customer acquisition and improving digital customer satisfaction (NPS).Lead a high-performing team of...

  • Digital Pricing Platform Product Owner

    2 months ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Maersk Full time

    About the RoleWe are seeking a highly skilled Platform Product Owner to join our team at Maersk, the world's largest shipping company. As a Platform Product Owner, you will play a critical role in building the future digital pricing solution, enabling global trade with our air, land, sea, and port assets.Key ResponsibilitiesLead a team of data scientists,...

  • Digital Pricing Platform Product Owner

    2 months ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Maersk Full time

    About the RoleWe are seeking a highly skilled Platform Product Owner to join our team at Maersk, the world's largest shipping company. As a Platform Product Owner, you will play a critical role in building the future digital pricing solution, enabling global trade with our air, land, sea, and port assets.Key ResponsibilitiesLead a team of data scientists,...

  • Digital Senior Product Manager

    3 weeks ago

    Maidenhead, Windsor and Maidenhead, United Kingdom Maersk Full time

    Job Title - Senior Platform Product Owner - Digital Engagement PlatformsAre you passionate about building timely, relevant, compelling, localized and personalized digital experiences for customers at scale globally across multiple touch points?Maersk is looking for a Senior Platform Product Owner, Digital Engagement platforms to lead the definition,...