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Executive Director, Monday

2 months ago

London, Greater London, United Kingdom FPMR Ltd Full time £39,000 - £43,000
Job Description

Company: FPMR Ltd

Job Title: Executive Director, Monday

Job Type: Full-time

Salary: £39,000 - £43,000 plus up to £12k bonus

Key Responsibilities
  • Monitor daily pre and post opening procedure standards (setup and clean-up) to ensure high-quality service delivery.
  • Communicate and reinforce all company standards, policies, and procedures to staff.
  • Have an in-depth understanding of all Front-of-House (FOH) procedures, processes, and IT systems used to manage members, operations, and the building.
  • Oversee housekeeping, florists, laundry and dry cleaning, catering, business support services, maintenance, personal trainers, massage therapists, etc.
  • Keep all informational databases up-to-date.
  • Finance and Administration:
    • Have a good understanding of the site management accounts.
    • Attend monthly financial meetings.
    • Account for discrepancies.
  • Leadership and Management:
    • Encourage morale and performance with hospitality-focused service.
    • Delegate effectively to staff, ensuring they are given the opportunity to progress in their roles, including completing appraisals.
    • Ensure good communication with all staff by holding regular staff meetings to update on issues, forthcoming events, and any news for the coming weeks.
    • Ensure that the staff comply with all legislation regarding Health & Safety, Fire Safety, and licensing laws.
    • Ensure that all legislative training is completed.
    • Aid, network, and go above and beyond to ensure a positive experience for all members.
    • Lead on culture and partnerships through meaningful connections within the network.
Requirements
  • Highly skilled verbal and writing communication skills.
  • Good organisation skills and dedication to completing projects in a timely manner.