Digital Trading Operations Manager
1 month ago
The Digital Trade & Ops Manager plays a crucial role in supporting the Trading Team with all trading-related activities. This involves working closely and collaboratively with teams across the business, particularly with Digital Buying & Merchandising, Central & Regional Merchandising, Digital Third Parties, Marketing, and Content Operations.
Responsibilities- Oversee global trading operations to ensure seamless execution.
- Monitor and report on key operational trade metrics to analyze performance and present findings in weekly and monthly review meetings.
- Collaborate with Supply Chain & Customer Service to understand E-commerce customers' KPIs, including NPS and On-time delivery.
- Manage global e-commerce stock levels, working with central and regional product and operations teams to ensure sufficient stock to support e-commerce trade.
- Proactively work with Supply Chain & Regional teams to understand and manage product deliveries.
- Develop strong relationships with stakeholders across Buying & Merchandising, Supply Chain, Content, and Marketing.
- Coordinate across cross-functional teams to ensure smooth operating processes, product availability, and timely order fulfillment.
- Collaborate with Trading, Marketing, Buying & Merchandising, and Supply Chain to ensure events and trading moments are accounted for in demand planning and reflected in warehouse capacity planning.
- Oversee global e-commerce operations processes to ensure smooth operations.
- Monitor and report on e-commerce returns and collaborate with cross-functional teams to reduce and optimize returns.
- Work with Payments & Fraud team to develop understanding of declined orders and fraudulent activity, as well as strategies for regional online payment types.
- Support Buying & Merchandising to assess in-season product performance by region/hub, including stock covers and ST.
- Collaborate with Digital Product team to enhance e-commerce omnichannel and operational capabilities and overall customer experience.
- Monitor industry and competitor trends in relation to e-commerce, omnichannel, digital capabilities, and retail operations best practices, and look for opportunities to implement.
- Work with Data and Analytics team to better understand customer behavior, operational metrics, hypothesis testing, and to enhance and develop reporting.
- Experience within digital trading.
- Proficient in data analysis and forecasting.
- Solid experience in Microsoft Excel and other data analysis tools (Tableau, Looker, Power BI).
- Experience working with trading, operations, and Supply Chain.
- Experience in luxury fashion environment.
- Accuracy, great attention to detail.
- Analytical, excellent numerical skills.
- Strong Excel skills.
- Good Communication skills and teamwork.
Burberry Limited is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
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Digital Trading Operations Manager
1 month ago
London, Greater London, United Kingdom Burberry Limited Full timeJob SummaryWe are seeking a highly skilled Digital Trading Operations Manager to join our team at Burberry Limited. As a key member of our Trading team, you will be responsible for supporting the Trading Team with all trading related activities.Key ResponsibilitiesManage global trading operations to ensure smooth and efficient trade processes.Monitor and...
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Digital Trading Operations Manager
1 month ago
London, Greater London, United Kingdom Burberry Limited Full timeJob SummaryWe are seeking a highly skilled Digital Trading Operations Manager to join our team at Burberry Limited. As a key member of our Trading team, you will be responsible for supporting the Trading Team with all trading related activities.Key ResponsibilitiesManage global trading operations to ensure smooth and efficient trade processes.Monitor and...
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Digital Trading Operations Manager
1 month ago
London, Greater London, United Kingdom Burberry Limited Full timePurposeThe Digital Trade & Ops Manager plays a pivotal role in supporting the Trading Team with all trading-related activities. This involves working closely and collaboratively with teams across the business, particularly with Digital Buying & Merchandising, Central & Regional Merchandising, Digital Third Parties, Marketing, and Content...
-
Digital Trading Operations Manager
1 month ago
London, Greater London, United Kingdom Burberry Limited Full timePurposeThe Digital Trade & Ops Manager plays a pivotal role in supporting the Trading Team with all trading-related activities. This involves working closely and collaboratively with teams across the business, particularly with Digital Buying & Merchandising, Central & Regional Merchandising, Digital Third Parties, Marketing, and Content...
-
Digital Trading Operations Manager
1 month ago
London, Greater London, United Kingdom Burberry Limited Full timeJob SummaryWe are seeking a highly skilled Digital Trading Operations Manager to join our team at Burberry Limited. As a key member of our Trading team, you will be responsible for supporting our trading activities and working closely with teams across the business.Key ResponsibilitiesManage global trading operations, including monitoring and reporting on...
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Digital Trading Operations Manager
1 month ago
London, Greater London, United Kingdom Burberry Limited Full timeJob SummaryWe are seeking a highly skilled Digital Trading Operations Manager to join our team at Burberry Limited. As a key member of our Trading team, you will be responsible for supporting our trading activities and working closely with teams across the business.Key ResponsibilitiesManage global trading operations, including monitoring and reporting on...
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