Optical Consultant

4 weeks ago

York, York City, United Kingdom Boots Full time

About the Opportunity

This is an exciting chance to become part of a leading optical chain in the UK, where customer satisfaction is at the heart of everything we do. As an Optical Consultant, you will be part of a team that is passionate about delivering exceptional customer experiences and providing high-quality eye care services.

Key Responsibilities

  • Build strong relationships with customers by listening to their needs and providing personalized solutions.
  • Help customers find the perfect glasses and contact lenses tailored to their lifestyle and preferences.
  • Order and dispense glasses and contact lenses with precision and care.
  • Provide excellent aftersales support through repairs and adjustments.
  • Work collaboratively as part of a team to achieve common goals.
  • Perform various operational and administrative tasks to ensure the smooth running of the store.
  • Support colleagues in developing their knowledge and skills.

About You

We are looking for someone who is passionate about delivering exceptional customer service and is enthusiastic about learning about new products and technologies. As an Optical Consultant, you will have the opportunity to develop your skills and knowledge, and progress in your career with a company that values diversity and inclusion.

Our Benefits

  • A competitive compensation package and discretionary bonus scheme.
  • A pension scheme and other benefits that support your well-being.
  • One of the best staff discounts in the UK.
  • 22 days holiday plus bank holidays, with the option to purchase more.
  • Flexible benefits that allow you to create a package that suits your individual needs.
  • Excellent opportunities for career development and progression across Boots Opticians, Retail, and Pharmacy.

Why Boots?

Boots Opticians is a leading optical chain in the UK, committed to helping everyone see what's possible. We value diversity and inclusion, and offer a range of flexible working patterns to support our colleagues' work-life balance.

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