Optical Consultant

6 days ago

York, York City, United Kingdom Boots Full time

About the Opportunity

This is an exciting chance to become part of a business that prioritizes customer satisfaction and excellence in service delivery. As an Optical Consultant, you will be part of a team that is passionate about their roles and strives to provide the best experience for customers and colleagues alike. Our commitment to delivering high-quality care and recommending products that enhance customers' health and lifestyle sets us apart.

Key Responsibilities

  • Build strong relationships with customers by actively listening to their needs and providing tailored solutions.
  • Help customers find the perfect products to suit their lifestyle and requirements.
  • Order and dispense glasses and contact lenses with precision and care.
  • Provide exceptional aftersales support through repairs and adjustments.
  • Work collaboratively as part of a team to achieve common goals.
  • Perform various operational and administrative tasks essential to the smooth running of the store.
  • Support colleagues in developing their knowledge and skills.

About You

We are looking for someone who is passionate about delivering exceptional customer service and is enthusiastic about learning about new products and technologies. As an Optical Consultant, you will have the opportunity to develop your skills and knowledge, and we offer a range of benefits to support your career growth.

Our Benefits

  • A competitive compensation package and discretionary bonus scheme.
  • A pension scheme to support your long-term financial security.
  • One of the best staff discount schemes in the UK.
  • 22 days' holiday plus bank holidays, with the option to purchase additional leave.
  • A range of flexible benefits to suit your individual needs, including cycle-to-work vouchers, discounted gym membership, and more.
  • Excellent opportunities for career development and progression across Boots Opticians, Retail, and Pharmacy.

Why Boots?

Boots Opticians is a leading optical chain in the UK, dedicated to helping everyone see what's possible. We are committed to diversity and inclusion, offering a range of flexible working patterns to support our colleagues' work-life balance.

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