Contract Management Support Lead
1 week ago
Job Summary: We are seeking an experienced Contract Management Support Lead to join our dynamic team at TRIA. The successful candidate will be responsible for leading and mentoring a team of Application Support Analysts, ensuring efficient and effective resolution of incidents and service requests.
Key Responsibilities:
* Lead and mentor a team of Application Support Analysts
* Manage day-to-day support operations for customer applications
* Work closely with cross-functional teams to ensure smooth operations and swift resolution of technical issues
* Oversee and improve application monitoring, troubleshooting, and incident management processes
* Identify opportunities for process improvement and system optimization to enhance customer experience and reduce support incidents
* Communicate effectively with stakeholders, providing regular updates on system performance and support metrics
About the Role: This is a maternity cover for an initial 6 month period but could extend to 9 or 12 months. The client is looking for someone who has supported customer applications and managed teams in the past.
About TRIA: TRIA is a dynamic company experiencing significant transformation. We are committed to delivering exceptional support for customer-facing applications and are looking for a talented individual to join our team.
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Contract Management Support Lead
3 weeks ago
Hampshire, United Kingdom TRIA Full timeJob Title: Contract Management Support LeadWe are seeking an experienced Contract Management Support Lead to join our dynamic team at TRIA. As a key member of our Applications Support Team, you will be responsible for leading and mentoring a team of Application Support Analysts, ensuring efficient and effective resolution of incidents and service...
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Contract Management Support Lead
3 weeks ago
Hampshire, United Kingdom TRIA Full timeJob Title: Contract Management Support LeadWe are seeking an experienced Contract Management Support Lead to join our dynamic team at TRIA. As a key member of our Applications Support Team, you will be responsible for leading and mentoring a team of Application Support Analysts, ensuring efficient and effective resolution of incidents and service...
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Contract Management Support Lead
3 weeks ago
Hampshire, United Kingdom TRIA Full timeJob Title: Contract Management Support LeadWe are seeking an experienced Contract Management Support Lead to join our dynamic team at TRIA. As a key member of our support team, you will be responsible for providing exceptional support to our customer-facing applications, including websites, ecommerce platforms, and booking portals.Key Responsibilities:Lead...
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Contract Management Support Lead
3 weeks ago
Hampshire, United Kingdom TRIA Full timeJob Title: Contract Management Support LeadWe are seeking an experienced Contract Management Support Lead to join our dynamic team at TRIA. As a key member of our support team, you will be responsible for providing exceptional support to our customer-facing applications, including websites, ecommerce platforms, and booking portals.Key Responsibilities:Lead...
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Contract Management Support Lead
3 weeks ago
Hampshire, United Kingdom TRIA Full timeJob Title: Contract Management Support LeadWe are seeking an experienced Contract Management Support Lead to join our dynamic team at TRIA. As a key member of our Applications Support Team, you will be responsible for leading and mentoring a team of Application Support Analysts, ensuring efficient and effective resolution of incidents and service...
-
Contract Management Support Lead
3 weeks ago
Hampshire, United Kingdom TRIA Full timeJob Title: Contract Management Support LeadWe are seeking an experienced Contract Management Support Lead to join our dynamic team at TRIA. As a key member of our Applications Support Team, you will be responsible for leading and mentoring a team of Application Support Analysts, ensuring efficient and effective resolution of incidents and service...
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Contract Management Support Lead
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Hampshire, United Kingdom TRIA Full timeJob SummaryWe are seeking an experienced Applications Support Team Leader to join our dynamic B2C client based in Hampshire. The successful candidate will lead and mentor a team of Application Support Analysts, ensuring efficient and effective resolution of incidents and service requests. Key Responsibilities Lead and mentor a team of Application Support...
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