Bankside Customer Experience Manager
3 days ago
We are looking for a highly motivated Reservations Supervisor to lead our team at Hilton London Bankside. As a key member of our reservations department, you will be responsible for managing the front desk and ensuring that all guests receive a warm welcome and exceptional service.
The successful candidate will have excellent communication skills and be able to work effectively in a fast-paced environment. Key responsibilities include:
- Managing the reservations team, including staff scheduling and training
- Providing outstanding customer service, responding to guest inquiries and resolving issues promptly
- Working closely with other departments to ensure seamless guest experiences
Benefits: In addition to a competitive salary, we offer a range of benefits, including a bonus scheme, pension scheme, and opportunities for career development and advancement.
Location: The hotel is located in the heart of Bankside, just steps from some of London's most famous landmarks and attractions.
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Bankside Back of House Support Associate
2 weeks ago
London, Greater London, United Kingdom Hilton London Bankside Full timeAbout Us:Hilton London Bankside is a world-class hotel located in the heart of London's trendy Southwark district. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests. As a Night Operations Team Member, you will be an integral part of our team, working closely with colleagues to ensure the smooth operation...
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Hilton London Bankside Shift Leader Role
2 weeks ago
London, Greater London, United Kingdom Hilton London Bankside Full timeJoin Our Team:Hilton London Bankside is committed to providing a positive and inclusive work environment where our employees can grow and develop their careers. As a Night Operations Team Member, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer service. With access to...
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Bankside Accommodation Management Associate
4 days ago
London, Greater London, United Kingdom Splendid Hospitality Group Full timeJob OverviewSplendid Hospitality Group invites applications for a Bankside Accommodation Management Associate position. As a key member of our front-of-house team, you will play a vital role in delivering exceptional guest experiences and upholding the highest standards of service.Key ResponsibilitiesThe successful candidate will be responsible for:Fostering...
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Guest Relations Manager
3 weeks ago
South East London, London, United Kingdom Hilton London Bankside Full timeOpened in October 2015, Hilton London Bankside represents the next generation of design-led Hilton Hotels. Each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic urban grittiness and polished contemporary design.Set in the heart of Bankside, just steps from some of...
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Reservations Team Lead
4 days ago
London, Greater London, United Kingdom Hilton London Bankside Full timeHilton London Bankside is seeking a skilled Reservations Supervisor to join its team. The ideal candidate will be responsible for managing the hotel's reservations operations, ensuring seamless guest experiences and maximizing revenue.Key Responsibilities:Manage the reservations team, providing guidance and support to achieve exceptional customer...
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Senior Culinary Specialist
2 months ago
London, Greater London, United Kingdom Hilton London Bankside Full timeHilton London Bankside is a pioneer in design-led hospitality, showcasing the perfect blend of urban grittiness and contemporary style. As a key member of our culinary team, you will be responsible for contributing to the creation of exceptional dining experiences.Key Responsibilities:Work closely with our culinary team to develop and implement menus that...
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Security Team Leader
3 weeks ago
South East London, London, United Kingdom Hilton London Bankside Full timeOpened in October 2015, Hilton London Bankside represents the next generation of design-led Hilton Hotels. Each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic urban grittiness and polished contemporary design.Set in the heart of Bankside, just steps from some of...
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Hotel Reservations Coordinator
2 days ago
London, Greater London, United Kingdom Hilton London Bankside Full timeHilton London Bankside invites applications for the position of Reservations Supervisor. This exciting opportunity offers the chance to work in a dynamic and innovative environment, leading our reservations team and contributing to the success of our hotel.As a key member of our team, you will be responsible for:Leading the reservations team, providing...
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Hotel Operations Support
1 day ago
London, Greater London, United Kingdom Hilton London Bankside Full timeJob DescriptionWe are seeking a highly skilled and experienced Hotel Operations Support team member to join our team at Hilton London Bankside. As a key member of our back-of-house team, you will play a vital role in ensuring the smooth operation of our hotel.The successful candidate will have previous experience working in a similar environment, with a...
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Quantity Surveyor Position
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London, Greater London, United Kingdom Hilton London Bankside Full timeJob Title: Night Operations Team Member Full-time or Part-timeWe are seeking a highly motivated and organized individual to join our team as a Night Operations Team Member at Hilton London Bankside. This is a full-time or part-time role that requires attention to detail, strong communication skills, and the ability to work effectively in a fast-paced...
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Customer Service Team Member
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London, Greater London, United Kingdom Splendid Hospitality Group Full timeJob OverviewWe are seeking a reliable and customer-focused 2nd Shift Team Member to join our team at Hilton London Bankside. This is a full-time or part-time role, offering a competitive salary of £12.40 per hour.Located in the heart of Bankside, just steps from famous landmarks such as Tate Modern and Borough Market, our hotel offers a unique blend of...
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Customer Experience Operations Lead
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Executive Kitchen Manager
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Housekeeping Team Lead
2 weeks ago
London, Greater London, United Kingdom Splendid Hospitality Group Full timeAbout Us: Hilton London Bankside is a 4-star hotel located in the heart of Bankside, just steps from some of London's most famous landmarks. We offer a range of amenities and services, including a beautiful penthouse apartment, a 100m2 entertainment area, and a stunning ballroom that can accommodate up to 700 guests.Our Culture: We are an equal opportunities...
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Expert ServiceNow Customer Experience Architect
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Customer Service Ambassador
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London, Greater London, United Kingdom Splendid Hospitality Group Full timeSplendid Hospitality Group Customer Service RoleWe are seeking a highly skilled and customer-focused individual to join our team at Hilton London Bankside as a Receptionist. In this role, you will be responsible for providing exceptional service and ensuring our guests have a memorable stay.About the RoleThe key responsibilities of this role...
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Customer Service Representative
4 days ago
London, Greater London, United Kingdom Splendid Hospitality Group Full timeHilton London BanksideWe are seeking a highly skilled and customer-focused individual to provide exceptional service as a Receptionist. This role offers a competitive salary of £25,000-£30,000 per annum, depending on experience.About the RoleThe successful candidate will be responsible for:Carrying out check-in and check-out processes efficiently and...
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F&B Operations Manager
4 weeks ago
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