IT Operations Support Analyst

2 months ago


Reigate, Surrey, United Kingdom Pertemps Network Group Full time

Pertemps Network Group is expanding its IT operations and seeking a talented IT Operations Support Analyst to implement and support Microsoft Dynamics.

This role is based out of our head office near Coventry on a permanent, full-time basis. Key responsibilities include:

  1. Collaborating with stakeholders to document business needs
  2. Designing and developing effective business processes to optimise the use of Microsoft Dynamics
  3. Supporting the implementation and testing of Microsoft Dynamics solutions
  4. Analysing data to identify trends, patterns, and opportunities for improvement
  5. Developing and maintaining data models and data dictionaries
  6. Ensuring data quality and integrity through data governance practices
  7. Documenting and creating user stories
  8. Providing ongoing support and training to users

The successful candidate will have:

  1. Strong experience as a Business Analyst
  2. Experience with Microsoft Dynamics
  3. Proficiency in Microsoft Office Suite
  4. Excellent decision making and problem-solving abilities
  5. Experience of working in an agile environment
  6. Strong communication and interpersonal abilities
  7. Experience of Azure DevOps is desirable
  8. Experience of being a Product Owner is desirable

This exciting opportunity offers a competitive salary of £50,000 - £60,000 depending on experience, plus excellent benefits.



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