Frontline Service Operations Coordinator

6 days ago


StocktononTees, Stockton-on-Tees, United Kingdom Austin Fraser Full time
Career Opportunities at Austin Fraser

We are committed to providing exceptional customer experiences and are seeking a skilled Customer Service Administrator to join our team.

This role involves working closely with clients, managing multiple tasks, and developing strong customer relationships.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues promptly and professionally.
  • Process contract renewals, send documents, and communicate with clients effectively.
  • Manage and transfer data between spreadsheets efficiently.
  • Handle and triage calls, ensuring timely resolution of client queries.
  • Guide clients through services, terms, and conditions.
What You Will Gain:
  • Competitive salary: $55,000 - $65,000 per year.
  • Free parking available at the workplace.
Join Our Team

Austin Fraser offers a dynamic work environment, opportunities for growth, and a chance to develop strong customer relationships.



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