Brand Liaison Officer

3 days ago


OldburyonSevern, South Gloucestershire, United Kingdom We Manage Jobs(WMJobs) Full time
Capital Investment Liaison Opportunity

This is an exciting opportunity to be part of the Capital Investment team within the Asset Management and Improvement section of We Manage Jobs (WMJobs). The team is responsible for managing investment projects to the council housing stock and major adaptations works to both council and private properties.

Key Responsibilities:
  • Liaise between tenants, residents, local offices, contractors, and council staff to ensure effective communication and collaboration.
  • Monitor and support contractors' customer liaison officers to implement the customer care journey.
  • Ensure that all stakeholders are informed and engaged throughout the project lifecycle.
  • Collaborate with the team to identify and implement continuous improvement initiatives.
Requirements:
  • Level 2 Numeracy and Literacy or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.

We are seeking two Customer Liaison Officers to join our team, one full-time permanent and one full-time fixed-term contract until 1 September 2025. If you have a disability and require assistance in making an application, please contact the Resourcing Team.



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