Lead Service Supervisor

4 weeks ago


Llandudno, Conwy, United Kingdom Thomas Franks Ltd Full time

Job Title: Lead Service Supervisor

We are seeking a Lead Service Supervisor to join our team at Thomas Franks Ltd. As a key member of the management team, you will be responsible for supervising the service team and ensuring exceptional customer service.

The ideal candidate will have previous experience in a fast-paced catering environment and be looking to progress into a leadership role. You will be expected to ensure all service staff are working to the required standards and completing their tasks efficiently.

The salary for this position is approximately £24,000 - £29,000 per annum, depending on experience.

Key Responsibilities:
  • Supervise the service team and ensure excellent customer service
  • Manage service operations, including service rota and cleaning schedules
  • Ensure compliance with health and safety regulations
  • Train and develop service staff
  • Maintain high standards of presentation and cleanliness

Benefits include wider wallet scheme, enhanced maternity leave, and employee assistance programme.



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